Account Manager SMB- Business Sales

Verizon • Rochester, NY

2d • $33,500 - $59,000

About The Position

Verizon is hiring an Account Manager to drive sales, increase service revenue, and manage relationships for small-business accounts in the 1–19 employee segment. The role involves prospecting for new business and growing existing accounts by consulting with customers about their business challenges and recommending tailored technology solutions that support their needs and deliver business value.

The position uses Verizon’s Velocity Selling methodology, AI, and advanced CRM tools to support efficiency, productivity, decision-making, and personalized customer engagement. The employee primarily works from customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. The role uses a mobile working model and includes travel within an assigned geographic sales territory, expected to be up to approximately 50% of the time. Scheduled weekly hours are 40.

Compensation is commission-based and includes base pay and target individual-based commission, with unlimited commission opportunity. Compensation varies by geography, performance, and experience. For the New York location(s), the annual salary range on a full-time schedule is $33,500 to $59,000.

Requirements

• Bachelor’s degree or three or more years of work experience.
• Three or more years of relevant work experience.
• Willingness to work in a mobile working model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
• Valid driver’s license.

Nice To Haves

• Associate’s or bachelor’s degree, or related certifications or college courses.
• Two or more years of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
• Technology sales and educational experience, such as SaaS sales, CRM, Salesforce or other client management tools, and social media.
• Strong presentation skills in face-to-face and virtual environments.
• Experience building and maintaining strong business relationships with all levels of client organizations.
• Ability to work in a fast-paced, self-directed, entrepreneurial environment.
• Ability to manage time and prioritize tasks to accomplish goals.
• Ability to implement feedback and tailor an approach for success.

Responsibilities

• Develop and qualify leads within the assigned territory through cold-calling, partner-selling, lead-generation campaigns, and social selling.
• Acquire new business and incremental revenue to meet sales targets.
• Retain, manage, and grow the existing customer base.
• Educate and excite customers about innovative business solutions.
• Build relationships with key decision makers.
• Present and create multi-product solution opportunities.
• Understand and sell integrated software solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
• Track and report progress through sales force automation tools.
• Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
• Consult with customers to identify business challenges and recommend tailored solutions.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other rewards for top performers.
• Paid time off, including five weeks for vacation, holidays, and personal days as described in the posting.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Industry certifications through Verizon’s Get Certified program.
• Discounts of up to 50% on Verizon products and services, including wireless calling plans.
• Pet insurance and additional employee perks.
• Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level