About The Position

The Account Manager SMB- Business Sales role delivers business technology solutions by identifying customer challenges, recommending tailored products and services, and growing revenue. The role covers accounts in the 1–19 employee segment and involves both acquiring new business and retaining, managing, and growing existing accounts. The position is mobile, with work primarily at customer or field locations and occasional visits to a Verizon location for training and meetings. Expected travel within the assigned geographic sales territory may be up to approximately 50% of the time. Scheduled weekly hours are 40. Compensation is commission-based with the potential to earn more; salary varies by location, job-related skills, and experience.

Requirements

  • Bachelor’s degree or three or more years of work experience.
  • Three or more years of relevant work experience.
  • Willingness to work in a mobile model and travel within the assigned geographic sales territory, potentially up to approximately 50% of the time.
  • Valid driver’s license.
  • Self-motivation and the ability to craft solutions to client problems.
  • Ability to explain complex technology in terms customers can understand.
  • Comfort with cold-calling, meeting new people, and discovering customer needs.
  • Initiative to close deals and work effectively as part of a team.
  • Integrity.

Nice To Haves

  • Associate’s or bachelor’s degree, or related certifications or college courses.
  • Two or more years of business-to-business or outside sales experience, including business acquisition and prospecting or cold-calling.
  • Technology sales and educational experience, such as SaaS sales, CRM, Salesforce or other client management tools, and social media.
  • Strong presentation skills in face-to-face and virtual environments.
  • Experience building and maintaining business relationships with all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor an approach for success.

Responsibilities

  • Develop and qualify leads within the assigned territory through cold-calling, partner-selling, lead-generation campaigns, and social selling.
  • Acquire new business and incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Educate customers about business solutions and generate interest in innovative offerings.
  • Build relationships with key decision makers.
  • Present and create multi-product solution opportunities.
  • Understand and sell integrated software solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Track and report progress through sales force automation tools.
  • Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
  • Consult with customers to identify business challenges and recommend tailored solutions.

Benefits

  • Health and wellness benefit options, including medical, dental, and vision insurance.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Matched 401(k) savings plan.
  • Up to 8 company-paid holidays per year.
  • Up to 6 personal days per year.
  • Paid parental leave.
  • Adoption assistance.
  • Tuition assistance.
  • Other incentives and an award-winning total rewards package.
  • Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
  • Up to 15 days of vacation per year for newly hired employees, increasing with additional service.
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