Regional Account Manager Denver, CO

James Hardie•Denver, CO

1d•$71,000 - $95,000•Remote

About The Position

The Regional Account Manager (RAM), Outdoor Living Products, works remotely from Denver, Colorado, reports to the District Sales Manager, and works with a regional team of sellers. The role owns downstream contractor demand for decking products within an assigned segment, defending existing business, increasing customer share of wallet, driving material conversion, growing market share, and expanding adoption of premium products. The RAM executes district plans and partners with Channel Managers and field teams to turn demand into sustained territory growth. The position manages dealer and distributor accounts and engages builders, architects, and contractors. It develops and executes account and territory plans, builds customer relationships, identifies opportunities to displace competitors, and uses customer feedback and business data to guide recommendations and prioritize activity. The RAM also trains customers on TimberTech installation techniques and best practices. Travel outside the local market may be required up to 50% of the time.

Requirements

Bachelor’s degree or equivalent experience.
At least 3 years of progressive sales experience, preferably in the building products industry.
At least 1 year of experience using a Customer Relationship Management system, such as Salesforce, HubSpot, or Zoho.
Ability and willingness to cultivate relationships, grow networks, nurture leads, and identify targets.
Ability to negotiate and collaborate with business leaders to achieve favorable outcomes.
Strong understanding of sales processes, sales funnel management, and sales practices.
Knowledge of market segmentation and go-to-market strategies.
Familiarity with CRM systems for organization and planning.
Strong business and financial acumen, preferably related to the construction industry.
Understanding of builder, dealer, and installer financials, including margins, turns, and labor optimization, as well as market opportunity and dynamics.
Flexibility to attend key activities within the assigned territory while managing a priority-based schedule with prospective customers.
Ability to influence internal and external stakeholders and build relationships at all organizational levels.
Ability to present to large groups and communicate compellingly.
Familiarity with communication tools such as DISC and SLII.
Familiarity with basic construction practices and the residential construction process.
Ability to learn the James Hardie product line, including features, applications, installation considerations, and value drivers across residential and commercial projects.
Ability to travel outside the local market up to 50% of the time.
Valid driver’s license and ability to maintain a satisfactory Motor Vehicle Record that meets the Company’s driving eligibility standard.

Nice To Haves

Progressive sales experience in the building products industry is preferred.
Strong business and financial acumen related to the construction industry is preferred.

Responsibilities

Identify opportunities to expand product adoption, increase share of wallet, and introduce solutions aligned with customer needs.
Defend business by maintaining long-term relationships with key accounts through consistent engagement, responsiveness, and value-added support.
Partner with assigned dealers and distributors and market stakeholders, including builders, architects, and contractors, to support satisfaction and loyalty.
Develop structured account plans and execute growth targets for key accounts.
Conduct regular business reviews to assess account goals, performance, challenges, and future needs.
Translate customer feedback into internal recommendations for product, pricing, service, or process improvements.
Maintain account profiles, activity logs, and pipeline opportunities in CRM tools.
Use data to forecast account performance, identify trends, and prioritize actions.
Engage market stakeholders to drive downstream demand for decking by influencing material selection and enabling cross-selling in support of Channel Managers.
Work with Channel Managers and Exterior RAMs to gain share at the early-buy stage and drive dealer conversions through downstream demand.
Build contractor relationships, provide tailored product solutions, drive material conversion, and support regional growth priorities.
Provide ongoing training on installation techniques and best practices for TimberTech products.
Identify competitor displacement opportunities, communicate product differentiation, and execute targeted efforts to increase share of wallet.
Develop and execute a territory plan that translates regional priorities into daily activity.
Manage pipeline, targeting, and follow-up to meet demand-generation goals; adjust the approach based on performance and market feedback.