Whole Foods Market Key Account Manager - Austin, TX

Green Spoon Sales•Austin, TX
•Remote

About The Position

Green Spoon Sales is hiring a positive, passionate, and detail-oriented Whole Foods Market Key Account Manager based in the greater Austin, Texas area to support its Whole Foods team. Green Spoon is an independent natural products sales agency representing consumer packaged goods brands and is committed to expanding access to healthier, cleaner, and more sustainable products. The position is remote and requires the employee to use a home office. The Key Account Manager uses Whole Foods Market grocery sales experience to position supplier partners, manage account opportunities, and help achieve agreed-upon goals. The role involves coordinating product launches and promotions, building relationships with Whole Foods Market contacts and distributors, using analytics to identify growth opportunities, and communicating with supplier partners and colleagues. The role may include travel out of state and to Whole Foods Market’s Austin headquarters for meetings and sample delivery. Leadership may assign or reassign duties to align with department goals.

Requirements

  • Must be based in Austin, Texas, or the surrounding area.
  • Whole Foods experience required.
  • Proven key account management and sales experience required.
  • At least 4 years of relevant CPG experience and/or at least 2 years of direct Whole Foods Market headquarters grocery experience.
  • Motivated, diplomatic, and proactive, with a solutions-oriented mindset.
  • Ability to lift at least 25 pounds.
  • Willingness to travel out of state and to Whole Foods Market’s Austin headquarters as needed for meetings and sample delivery.

Nice To Haves

  • College degree strongly preferred.
  • Organic and natural products experience preferred.

Responsibilities

  • Position supplier partners competitively within the Whole Foods Market retail landscape.
  • Assist with the execution of new item launches and promotions.
  • Build and strengthen relationships with Whole Foods Market contacts, category managers, and distributors such as UNFI.
  • Identify opportunities for supplier partners, including OCCIs, backfills, and marketing support.
  • Develop and recommend strategic promotional plans for suppliers at the account.
  • Craft and execute strategies to achieve agreed-upon supplier goals.
  • Introduce new products according to Whole Foods Market’s new item protocol and meet requirements and deadlines.
  • Use analytics to drive sales performance and identify growth opportunities.
  • Cultivate positive, trusting relationships with principal clients, retailer contacts, and distributor partners.
  • Collaborate with Green Spoon leadership on business growth ideas and improvements.
  • Contribute as a supportive, collaborative teammate and help improve effectiveness and productivity.
  • Present new lines and SKUs, ACVs, promotional opportunities, and seasonal opportunities for buyer approval.
  • Track new item launches and address voids.
  • Secure prime placement in planograms and on store shelves.
  • Prepare and submit New Items proposals and Promotions by deadlines.
  • Secure retailer appointments for principals.
  • Attend retailer meetings with principals and collaborate on paperwork and reporting by phone, Zoom, or in person.
  • Manage category review calendars relevant to principals and account responsibilities.
  • Track measurable progress against supplier goals and communicate transparently with supplier partners, colleagues, and management.
  • Maintain a constructive, solutions-oriented approach that fosters trust and team cohesion.

Benefits

  • 401(k) match: 100% employer match up to 4% of salary.
  • Health insurance, described as 100% covered.
  • Dental insurance, described as 100% covered.
  • Vision insurance, described as 100% covered.
  • Critical illness, accident, and hospital indemnity insurance.
  • Employee assistance program.
  • Flexible spending account.
  • Health savings account.
  • Short-term and long-term disability insurance.
  • Life insurance.
  • Paid time off plan.
  • Paid personal wellness days.
  • 10 paid holidays, including a paid day off for the employee’s birthday.
  • “Home for the Holidays” break.
  • Bi-monthly office allowance.
  • Annual team-building events.
  • Annual wellness reimbursement.
  • Paid volunteer hours through 1% for the Planet.
  • Company culture and a salary package described as 15%–25%+ higher than competitive agencies.
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