Account Manager, Soft Tissue Solutions - Austin, TX

Integra LifeSciences • Austin, TX

2d

About The Position

The Account Manager is responsible for driving sales growth in the Surgical Soft Tissue Solutions product line by executing territory plans, educating clinicians, and supporting operating room needs. The role calls on multiple customer groups and surgical specialties, including Plastic and Reconstructive Surgery and Hernia and Abdominal Wall Reconstructive Surgery. The position reports directly to the Surgical Tissue Solutions Regional Business Manager and has no supervisory responsibilities.

The Account Manager builds relationships with surgeons, clinicians, hospital administrators, and internal stakeholders; collaborates across Integra functional areas; develops and executes territory business plans; and communicates product benefits and clinical information. The role also provides consultative support in the operating room in accordance with product indications, supports case coverage and inventory requests, and identifies customer education, trade show, and product improvement opportunities. The employee must be local to Austin, Texas.

Requirements

• Bachelor’s degree or an equivalent combination of education and/or experience.
• At least two years of business-to-business sales experience or similar.
• Operating room experience.
• Excellent analytical, written, and verbal communication skills.
• Conflict resolution and problem-solving skills.
• Ability to communicate scientific and clinical product features and benefits.
• Strong emotional intelligence.
• Interpersonal skills and political savvy within a hospital setting.
• Negotiation and objection-handling skills.
• Track record of developing sales plans and successfully executing them.
• Team-oriented approach.
• Leadership and people skills.
• Strong work ethic, time-management, and organizational skills.
• Must be local to Austin, Texas.
• Must be physically capable of standing for long hours in the operating room during cases.
• Must be able to lift and carry 50 pounds.
• Must possess a valid driver’s license.

Nice To Haves

• Business- or science-related degree.
• Plastic surgery experience.
• At least two years of surgical device or other medical sales experience.

Responsibilities

• Build and maintain relationships with surgeons, clinicians, hospital administrators, and internal stakeholders.
• Work across Integra functional areas to ensure customer satisfaction.
• Collaborate with the Regional Business Manager to target opportunities, set goals, and create plans to meet or exceed revenue expectations.
• Develop a formal business plan at the beginning of each fiscal year and provide monthly and quarterly territory reports aimed at achieving territory sales goals.
• Educate and influence targeted customers.
• Support case coverage and inventory requests in coordination with peers.
• Use negotiation and objection-handling skills.
• Communicate the scientific and clinical benefits of products.
• Maintain technical product, surgical technique, and disease-state knowledge.
• Identify product improvement opportunities for sales, marketing, and product development teams.
• Provide consultative support in the operating room in accordance with specific product indications.
• Operate within defined budgets and comply with corporate policies and procedures.
• Adhere to the Advanced Code of Conduct and the Sunshine Act.
• Identify trade show and customer education opportunities to provide resources and solutions to key industry groups.

Benefits

• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Short- and long-term disability insurance.
• Business accident insurance.
• Group legal insurance.
• 401(k) savings plan.
• Employees may be eligible for bonus, commission, equity, or other variable compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level