Account Manager - Austin

Upstream Rehabilitation•Austin, TX
•$70,000 - $80,000•Hybrid

About The Position

Results Physical Therapy, a Brand Partner of Upstream Rehabilitation, is seeking an Account Manager for the Austin, Texas market. The role covers the Austin metro area and supports a growing referral base that includes physicians, attorneys, workers’ compensation, community partners, and direct-access patients. The Account Manager builds strategic partnerships, drives business growth, promotes the organization’s brands and clinicians, expands the referral network, increases market share, and strengthens the company’s community presence. The position involves developing a regional call strategy, reporting progress and challenges to senior regional and sales leaders, building relationships with customers and community leaders, and presenting company information, services, and outcomes data using appropriate medical terminology. The Account Manager works independently and alongside clinic directors, therapy staff, business office staff, and peers. Travel throughout the assigned region may be required up to 70% of the time.

Requirements

  • Bachelor’s degree or equivalent work experience in sales.
  • At least 2 years of sales and marketing experience with physicians, medical offices, employers, or a related field.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple conflicting priorities and work in an environment with multiple objectives.
  • Confidence and persuasiveness in guiding the sales process.
  • Ability to connect well with customer prospects and sell intangible ideas and concepts.
  • Flexible, adaptive, engaging, and enthusiastic approach.
  • Self-starter able to work independently with limited supervision.
  • Resourceful, inventive, thorough, and diligent approach.
  • Competitive and determined to win.
  • Ability to build business relationships with customers and community leaders.
  • Ability to travel throughout the assigned region up to 70% of the time.

Nice To Haves

  • Medical or healthcare sales experience.

Responsibilities

  • Develop and follow an effective call strategy for the assigned region to increase referral outcomes from existing and potential partners.
  • Regularly report the status of the plan, including progress and challenges, to the Regional VP of Operations and VP of Sales.
  • Communicate frequently and effectively with the Regional VP and VP of Sales about goals, strategies, and outcomes.
  • Build effective relationships with customers and community leaders in the assigned region.
  • Work independently and collaboratively with Clinic Directors, therapy staff, Business Office staff, and peers.
  • Present company information, the service array, and outcomes data to existing and potential partners.
  • Use reporting and data tools to convey the quality and clinical excellence of team members and services.
  • Identify publicity opportunities, coordinate community events, and attend and participate in Regional meetings as requested.
  • Present company information and outcomes data using appropriate medical terminology.
  • Perform other duties as assigned.

Benefits

  • Monthly auto stipend or company vehicle.
  • 401(k) plan available to all employees, with matching contributions on a discretionary basis.
  • Medical, dental, and vision insurance options.
  • Paid holidays and three weeks of paid time off.
  • Flexible Spending Account and Dependent Care Flexible Spending Account.
  • Life insurance and supplemental life insurance for dependents.
  • Short- and long-term disability insurance.
  • Accidental insurance.
  • Annual paid charity day.
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