Carrier Account Manager
Spot Inc. • Indianapolis, IN7d • Onsite
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Carrier Account Manager
Spot Inc.•Indianapolis, IN
•Onsite
About The Position
Spot’s Carrier Account Managers build relationships with carriers, negotiate rates and freight-movement terms, and provide customer service that supports business growth. The role uses discretion and sound judgment to manage and troubleshoot freight movement. It is based onsite five days a week in Indianapolis, Indiana, with an early 2027 start date. Compensation is a $45,000 base salary plus commission. The position is non-exempt under the Fair Labor Standards Act and is eligible for overtime. Spot describes its work environment as a fast-paced logistics marketplace built on initiative, drive, teamwork, relationship-building, and around-the-clock support. The company provides equal employment opportunities and reasonable accommodations for individuals with disabilities.
Requirements
- Bachelor’s degree.
- At least 2 years of sales experience.
- Ability to thrive in a fast-paced environment and meet performance metrics.
- Strong negotiation skills, including persuasiveness, confidence, and resilience.
- Entrepreneurial and competitive spirit, passion, and self-motivation.
- Organization and attention to detail.
- Adaptability, multitasking ability, and a sense of urgency.
- Confident decision-making, problem-solving, and issue-resolution skills.
Nice To Haves
- Knowledge of the logistics industry.
Responsibilities
- Procure, negotiate, and secure carriers to move available freight promptly and cost-effectively while meeting client needs and building relationships.
- Provide consistent, exceptional service to carriers and internal customers to grow the pipeline and expand future capacity opportunities.
- Develop and grow carrier relationships through lead generation, cold-calling, and referrals.
- Analyze carriers and freight markets to meet customers’ freight needs.
- Achieve and exceed monthly sales margin expectations and ensure carrier service levels and KPIs are met.
- Communicate proactively with carriers and sales teams to fulfill commitments, exceed service expectations, and resolve shipment and delivery problems.
Benefits
- Medical, dental, and vision benefit options.
- Paid time off (PTO).
- 401(k).
- Commission in addition to base pay.
- Overtime eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Job Search Resources
Career Resources
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