Technical Account Manager - Industrial Water Treatment

Water Technologies•Lubbock, TX

About The Position

Veolia is seeking an experienced Account Manager for its Chemical Solutions and Monitoring (CSM) division. The role works with customers across diverse industries to develop chemical water and process treatment solutions, serving as a technical advisor and building customer relationships. The position focuses on solutions that improve water and energy sustainability, optimize profitability, and protect customer assets. It combines technical service, account management, business development, revenue growth, and safe work practices. The posting describes opportunities for technical and commercial training, career advancement, and meaningful work related to sustainability and environmental protection. The position is eligible for incentive compensation and account assignments.

Requirements

Bachelor's degree or equivalent in Biology, Chemistry, Environmental Science, or Engineering/Technology (Chemical, Industrial, or Mechanical); alternatively, at least 8 years of direct field and water-treatment industry experience qualifies, and high school education is required.
Experience in chemical water and process treatment.
At least 4 years of technical sales experience, with demonstrated success in account management, revenue growth, and customer relationship building.
Experience with consultative selling and technical solution development.
Full valid driver's license and willingness to travel; learner’s permits and G1/G2 licenses do not qualify.
Technical curiosity and strong problem-solving skills.
Proficiency in mathematical calculations and chemistry concepts.
Ability to perform sample analysis and testing, with mechanical and electrical aptitude for small-scale equipment and instrumentation.
Strong interpersonal and communication abilities, customer focus, and active listening skills.
Excellent time management in fast-paced environments.
Ability to work independently and collaboratively as part of a team.
Comfort working in industrial environments.
Ability to lift and carry up to 50 lbs as needed; frequency varies by worksite.

Nice To Haves

Openness to continuous learning and professional development.

Responsibilities

Analyze, build, and optimize chemical treatment programs for cooling water, boiler water, wastewater, Memchem, and process applications.
Conduct sample testing and provide Technical Service Reports that analyze customer data, interpret results, and recommend operational improvements.
Execute the Account Management Excellence Program, including Service Plans, Value Generation Plans, and Business Reviews, to demonstrate measurable customer value.
Plan and communicate Value Generation Plans and projects that advance water and energy sustainability and improve asset protection.
Meet annual revenue targets and manage margin reviews, price escalations, and commercial negotiations.
Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities to support year-over-year growth.
Work safely and follow all EHS policies and procedures.