Account Manager - Industrial Water Treatment

Veolia Environnement SA•Columbus, OH

16h

About The Position

Veolia is seeking an experienced Account Manager for its Chemical Solutions and Monitoring (CSM) division. The role works closely with customers across diverse industries to develop chemical water and process treatment solutions. As a technical advisor and sales professional, the Account Manager builds customer relationships and delivers solutions that support water and energy sustainability, profitability, and asset protection. The position covers treatment programs for cooling water, boiler water, wastewater, Memchem, and process applications, along with technical reporting, account planning, revenue growth, business development, and safe work practices.

Requirements

Bachelor's degree or equivalent in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical); alternatively, at least 8 years of direct experience in the field and water treatment industry qualifies. High school education is required.
Experience in chemical water and process treatment.
At least 4 years of technical sales experience, with demonstrated success in account management, revenue growth, and customer relationship building.
Experience with consultative selling and technical solution development.
Full valid driver's license; a learner’s permit or G1/G2 class does not qualify.
Willingness to travel.
Technical curiosity and strong problem-solving skills.
Proficiency in mathematical calculations and chemistry concepts.
Ability to analyze and test samples, with mechanical and electrical aptitude for small-scale equipment and instrumentation.
Strong interpersonal and communication abilities.
Customer-focused mindset and active listening skills.
Excellent time management in fast-paced environments.
Ability to work independently and collaboratively as part of a team.
Comfort working in industrial environments.
Ability to lift and carry up to 50 lbs as needed; frequency varies by worksite.

Nice To Haves

Openness to continuous learning and professional development.

Responsibilities

Analyze, build, and optimize chemical treatment programs for cooling water, boiler water, wastewater, Memchem, and process applications.
Conduct sample testing and prepare Technical Service Reports that analyze customer data, interpret results, and recommend operational improvements.
Execute the Account Management Excellence Program, including Service Plans, Value Generation Plans, and Business Reviews, to demonstrate measurable customer value.
Plan and communicate Value Generation Plans through projects that support water and energy sustainability and improve asset protection.
Meet annual revenue targets and manage margin reviews, price escalations, and commercial negotiations.
Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities.
Follow all EHS policies and procedures and work safely.