Account Manager - Industrial Water Treatment

Water Technologies•Edison, NJ

About The Position

Veolia is seeking an Account Manager for its Chemical Solutions and Monitoring (CSM) division. The role works closely with customers across diverse industries to develop chemical water treatment solutions and serve as a trusted technical advisor. The Account Manager builds customer relationships and delivers solutions intended to improve water and energy sustainability, profitability, and asset protection. The position manages technical treatment programs, communicates findings through service reports, and executes account-management plans to demonstrate customer value. It is also responsible for revenue growth, commercial negotiations, developing new business, and following environmental, health, and safety policies. The role involves working in industrial environments and requires a full valid driver's license and willingness to travel. Veolia offers technical and commercial training, career advancement opportunities, incentive compensation eligibility, and account assignment opportunities. The stated compensation range is $85,000–$105,800 USD, plus sales incentive compensation. Applicants must be immediately eligible to work lawfully in the United States; the employer will not sponsor work authorization.

Requirements

  • Bachelor’s degree or equivalent in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical) is preferred; alternatively, at least 8 years of direct field and water treatment industry experience qualifies, with high school education required.
  • Experience in chemical water and process treatment.
  • At least 4 years of technical sales experience with demonstrated success in account management, revenue growth, and customer relationship building.
  • Experience with consultative selling and technical solution development.
  • Full valid driver's license; a learner’s permit or G1/G2 class does not qualify.
  • Willingness to travel.
  • Technical curiosity and strong problem-solving skills.
  • Strong interpersonal and communication abilities.
  • Customer-focused mindset and active listening skills.
  • Excellent time management in fast-paced environments.
  • Ability to work independently and collaboratively.
  • Comfort working in industrial environments.
  • Openness to continuous learning and professional development.
  • Eligible to lawfully work in the United States immediately; sponsorship for U.S. work authorization is not available.

Nice To Haves

  • Experience in direct sales, customer service, account management, or industry operations.
  • Proficiency with Google Docs, Google Sheets, and Google Slides.
  • Inclusive communication and technical (computer) skills.

Responsibilities

  • Analyze, build, and optimize chemical treatment programs for cooling water, boiler water, wastewater, Memchem, and process applications.
  • Write and deliver technical service reports that analyze customer data, interpret results, and support continuous improvement initiatives.
  • Execute the Account Management Excellence Program, including service plans, value generation plans, and business reviews.
  • Plan and communicate value generation plans through projects that advance water and energy sustainability and improve asset protection.
  • Meet annual revenue targets and manage margin reviews, price escalations, and commercial negotiations.
  • Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities to support year-over-year growth.
  • Follow all environmental, health, and safety policies and procedures.
  • Build and maintain customer relationships that drive account growth.
  • Develop innovative solutions that deliver measurable customer value.
  • Contribute to team revenue goals through strategic account management.
  • Present technical solutions and business cases to key stakeholders.
  • Identify and pursue new business opportunities within the assigned territory.

Benefits

  • Medical insurance starting Day 1
  • Dental insurance starting Day 1
  • Vision insurance starting Day 1
  • Life insurance
  • Paid time off
  • Paid holidays
  • Parental leave
  • 401(k) plan with 3% default contribution plus matching
  • Flexible spending and health savings accounts
  • AD&D insurance
  • Disability insurance
  • Tuition reimbursement
  • Incentive compensation eligibility
  • Comprehensive technical and commercial training
  • Career advancement opportunities
  • Account assignment opportunities
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