Technical Account Manager - Industrial Water Treatment

Veolia Environnement SA•Lubbock, TX

About The Position

Veolia’s Chemical Solutions and Monitoring (CSM) division is seeking an Account Manager to work with customers across diverse industries, developing chemical water and process treatment solutions. The role combines technical advising, customer relationship management, and sales, with a focus on improving water and energy sustainability, optimizing profitability, and protecting customer assets. The Account Manager analyzes and optimizes chemical treatment programs across cooling water, boiler water, wastewater, Memchem, and process applications. The role also conducts sample testing, prepares technical service reports, and recommends initiatives to improve customer operations. The position executes account management plans and business reviews, develops sustainability and asset-protection projects, achieves revenue targets, manages pricing and commercial negotiations, and develops profitable recurring business. The role requires adherence to all environmental, health, and safety policies and procedures. Veolia offers technical and commercial training, career advancement opportunities, and the opportunity to contribute to sustainability and environmental protection. The position is eligible for incentive compensation and account assignment opportunities. Applicants must be eligible to work lawfully in the United States immediately; the employer will not sponsor work authorization.

Requirements

Bachelor’s degree or equivalent in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical); alternatively, at least 8 years of direct field and water treatment industry experience. High school education is required.
Experience in chemical water and process treatment.
At least 4 years of technical sales experience with demonstrated success in account management, revenue growth, and customer relationship building.
Experience with consultative selling and technical solution development.
Full valid driver’s license; learner’s permits and G1/G2 class licenses do not qualify.
Technical curiosity and strong problem-solving skills.
Proficiency in mathematical calculations and chemistry concepts.
Ability to perform sample analysis and testing, with mechanical and electrical aptitude for small-scale equipment and instrumentation.
Strong interpersonal and communication abilities.
Customer-focused mindset and active listening skills.
Excellent time management in fast-paced environments.
Ability to work independently and as part of a collaborative team.
Comfort working in industrial environments.
Openness to continuous learning and professional development.
Physical capability to lift and carry up to 50 pounds as needed; frequency varies by worksite.
Must be eligible to lawfully work in the United States immediately; the employer will not sponsor work authorization.

Responsibilities

Analyze, build, and optimize chemical treatment programs for cooling water, boiler water, wastewater, Memchem, and process applications.
Conduct sample testing and deliver Technical Service Reports that analyze customer data, interpret results, and recommend operational improvements.
Execute the Account Management Excellence Program, including Service Plans, Value Generation Plans, and Business Reviews to demonstrate customer value.
Plan and communicate Value Generation Plans through projects supporting water and energy sustainability and asset protection.
Meet annual revenue targets and manage margin reviews, price escalations, and commercial negotiations.
Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities to support year-over-year growth.
Follow all environmental, health, and safety policies and procedures.