Account Representative - Industrial Water Treatment

Veolia Environnement SA•Grand Rapids, MI

About The Position

Veolia is hiring an Account Representative in its Chemical Solutions and Monitoring (CSM) division. This early-career technical sales role supports industrial water treatment programs and is designed to develop the employee toward promotion to Account Manager, with direct account responsibilities after demonstrating commercial competence. The role provides technical and commercial training and mentorship from experienced Account Managers.

Requirements

2–4 years of experience in an industrial environment.
Affinity for customer-facing or sales environments.
Full, valid driver's license and willingness to travel; a learner’s permit or G1/G2 class does not qualify.
Technical curiosity and strong problem-solving skills.
Proficiency in mathematical calculations and chemistry concepts.
Excellent communication and interpersonal abilities.
Customer-focused mindset and eagerness to learn sales processes.
Strong analytical and report-writing capabilities.
Ability to work collaboratively under mentorship.
Comfort working in industrial environments.
Commitment to continuous learning and professional development.
Physical ability to lift and carry up to 50 lbs as needed; frequency varies by worksite.

Nice To Haves

Bachelor’s degree in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical) is preferred.

Responsibilities

Assist with analyzing and optimizing chemical treatment programs for cooling water, boiler water, wastewater, Memchem, and process applications under Account Manager guidance.
Conduct testing and analysis and write technical reports for Account Manager review and final approval.
Participate in business reviews and proposal development while learning consultative selling techniques.
Support Account Management Excellence Program activities, including Service Plans and Value Generation Plans.
Gain field experience in industrial environments and develop customer relationship skills.
Learn revenue management, margin analysis, and commercial negotiation fundamentals.
Follow all EHS policies and procedures and work safely.
Contribute to customer interactions, business reviews, and proposals, and demonstrate progress toward commercial competency for promotion to Account Manager.