Account Manager - Industrial Water Treatment

Water Technologies•Columbus, OH

About The Position

Veolia is seeking an Account Manager for its Chemical Solutions and Monitoring (CSM) division. The role works with customers across diverse industries to develop chemical water and process treatment solutions. The Account Manager serves as a technical advisor, building customer relationships and recommending solutions that support water and energy sustainability, profitability, and asset protection. The position includes technical service, account planning, commercial responsibilities, and business development.

Requirements

Bachelor’s degree or equivalent in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical); alternatively, a minimum of 8 years of direct field and water treatment industry experience qualifies, with high school education required.
Chemical water and process treatment experience.
At least 4 years of technical sales experience, with demonstrated success in account management, revenue growth, and customer relationship building.
Experience with consultative selling and technical solution development.
Full valid driver’s license; a learner’s permit or G1/G2 class does not qualify.
Technical curiosity and strong problem-solving skills.
Proficiency in mathematical calculations and chemistry concepts.
Ability to perform sample analysis and testing, with mechanical and electrical aptitude for small-scale equipment and instrumentation.
Strong interpersonal and communication abilities, active listening skills, and a customer-focused mindset.
Excellent time management in fast-paced environments.
Ability to work independently and collaboratively as part of a team.
Comfort working in industrial environments.
Ability to lift and carry up to 50 lbs as needed; frequency varies by worksite.

Nice To Haves

Openness to continuous learning and professional development.

Responsibilities

Analyze, build, and optimize chemical treatment programs for cooling water, boiler water, wastewater, Memchem, and process applications.
Conduct sample testing and prepare Technical Service Reports that analyze customer data, interpret results, and recommend operational improvements.
Execute the Account Management Excellence Program, including Service Plans, Value Generation Plans, and Business Reviews.
Plan and communicate Value Generation Plans through projects that promote water and energy sustainability and improve asset protection.
Meet annual revenue targets and manage margin reviews, price escalations, and commercial negotiations.
Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities to support year-over-year growth.
Follow all EHS policies and procedures and work safely.

Benefits

Medical, dental, and vision insurance starting Day 1.
Life insurance.
Paid time off.
Paid holidays.
Parental leave.
401(k) plan with a 3% default contribution plus matching.
Flexible Spending and Health Saving Accounts.
AD&D insurance.
Disability insurance.
Tuition reimbursement.
Comprehensive mentoring, technical and commercial training, and career advancement pathways.