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The Guest Service Associate provides attentive, friendly, and efficient hospitality services to guests. The role involves parking and retrieving guest vehicles safely and promptly, assisting with luggage and bell services, and helping guests with directions, transportation, reservations, and information about the facility and local attractions. The associate explains parking rates and retrieval procedures, manages claim checks and vehicle keys, completes vehicle and ticket records, and collects parking revenue when needed. The position follows established practices and procedures under specific direction, with work frequently checked or verified. Work is performed primarily outdoors, potentially for the entire shift, and may involve exposure to extreme heat and cold. Travel of up to 5% may be required. The schedule requires open availability and AM/PM shifts. Compensation is $15–$20 per hour, plus tips and quarterly bonuses.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED

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