Valet Attendant

Royal Palm Yacht & Country Club Inc•Boca Raton, FL

About The Position

The Valet Attendant creates a warm, welcoming, and professional first and last impression for Members and guests arriving at the Club. The role greets guests promptly, handles vehicles carefully and professionally, and provides assistance and information as needed. The attendant also helps maintain the porte-cochere and parking areas, supports shuttle services, communicates incidents and guest feedback, and follows Club policies and grooming standards.

Requirements

High school degree or GED.
One year of prior valet experience at a private club.
Ability to communicate effectively in person and over the radio.
Friendly and service-oriented.
Valid driver’s license.
Must be able to work a variable schedule, including weekends and holidays.
Able to stand for long periods, walk, handle objects, reach, stoop, kneel, crouch or crawl, and talk or hear.
Able to lift and/or move up to 25 pounds.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Must work outside for the entire shift and take precautions.

Responsibilities

Greet and welcome Members and guests according to RPYCC standards.
Open car doors for drivers and, when staffing allows, passengers.
Safely park and retrieve vehicles entrusted to the Club.
Greet Members by name whenever possible.
Open doors to the Country Club and Yacht Club and assist with packages when time allows.
Know Club activities to answer questions or direct arriving Members and guests.
Check the “Red Book” at the start of each shift for scheduled activities and ramps to open.
Inspect parking areas and report needed repairs or potential hazards.
Document accidents and incidents and immediately report them to the Valet Supervisor and Clubhouse Manager.
Maintain cleanliness at the porte-cochere and surrounding areas.
Assist with shuttle service for Members and guests when necessary.
Relay compliments, complaints, and suggestions to the Clubhouse Manager.
Communicate professionally and courteously.
Maintain a professional appearance in accordance with RPYCC grooming standards.
Adhere to Royal Palm’s policies and procedures.
Remain alert, courteous, and helpful to Members and guests.
Drive the employee shuttle to and from the apartment complex as scheduled.
Perform other related duties as requested by the Housekeeping/Laundry/Valet Manager, Assistant General Manager, or General Manager.