Valet Attendant

Lodgco Hospitality•Grand Rapids, MI
•$0 - $16•Onsite

About The Position

The Valet Attendant ensures the safe and efficient handling, parking, and retrieval of hotel guest vehicles at the Canopy by Hilton in Downtown Grand Rapids. The role includes greeting and assisting guests, providing information about the hotel, and maintaining an organized parking experience. Candidates should have open availability and be prepared to work variable hours based on hotel needs. Valet experience is preferred but not required.

Requirements

  • Valid driver’s license and a clean, safe driving record.
  • Knowledge of Michigan driving laws and vehicle usage, including manual and automatic transmissions.
  • Satisfactory criminal background screening.
  • High school diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Flexibility with schedule based on hotel needs.
  • Customer-focused approach with strong time management and problem-solving skills.

Nice To Haves

  • Valet experience is preferred but not required.

Responsibilities

  • Drive and park guest vehicles safely and in a timely manner.
  • Assist guests and provide information, including directions, luggage assistance, and details about hotel amenities.
  • Respond to guest inquiries and resolve issues promptly and professionally.
  • Follow hotel safety protocols to protect guests, staff, and vehicles.
  • Keep parking areas clean and orderly and maximize available space.
  • Monitor valet department equipment and inform a manager or supervisor when repairs are needed.
  • Know hotel emergency procedures and respond accordingly.
  • Report unusual occurrences or requests to the Valet Supervisor or Manager.

Benefits

  • Career development and training.
  • Paid time off.
  • Travel and hotel discounts.
  • 401(k) with company match.
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