Valet Attendant (Part-Time)

North Fork Mono Casino•Madera, CA

7d•Onsite

About The Position

The Valet Attendant provides prompt, courteous, and efficient valet service to casino guests arriving at and departing from the property. The role safely parks and retrieves guest vehicles, assists with luggage, and helps create a positive first and last impression. The attendant maintains a professional appearance and attitude while delivering excellent customer service in a fast-paced environment, in accordance with Company standards, policies, and procedures. The position reports directly to the Valet Supervisor. Work is performed onsite in Madera, California, primarily outdoors. Conditions may include unusually hot or cold temperatures, sunlight, wet surfaces, noise, secondhand smoke, or confined areas. Team Members have ongoing contact with guests and coworkers, and maintain their assigned work area. Work may be scheduled at various hours, including evenings, weekends, holidays, and overtime. Duties may involve trained chemical usage. Qualified Native American applicants receive preference when they meet the minimum qualifications. Duties may be changed or assigned as business needs require.

Requirements

Communicate effectively with guests, Team Members, and Management in written and verbal form.
Drive both manual and automatic transmission vehicles.
Have neat and legible handwriting.
Operate company vehicles and transport guests safely.
Demonstrate excellent guest service skills.
Be flexible, motivated, energetic, and a team player.
Hold a California Driver’s License with a clean driving record.
Be able to obtain and maintain a Gaming License from the Tribal Gaming Commission, including passing a background investigation.
Be at least 21 years of age.
Perform extensive jogging, walking, standing, bending, lifting, reaching, pushing, pulling, and grasping; have the manual dexterity needed for job-related functions; and lift up to 50 pounds with or without assistance.

Nice To Haves

High school diploma or GED preferred.
Previous valet or transportation experience preferred.

Responsibilities

Practice, support, and promote North Fork Mono Casino’s culture and demonstrate exemplary Service Standards.
Greet guests warmly upon arrival and departure with a professional and friendly demeanor.
Operate the handheld device used with the Valet Electronic System.
Record existing damage to guest vehicles before accepting and parking them.
Park guest vehicles accurately in the correct parking spaces.
Lock guest vehicles and secure their keys correctly.
Keep the driveway clear of vehicles awaiting parking.
Return vehicles promptly and in the same condition as when guests left them.
Transport guests in company vehicles as assigned.
Immediately report incidents, damage, or unsafe conditions to the supervisor.
Ensure a safe and clean working environment.
Perform other job-related duties as assigned.