Valet Attendant (Part-Time)
About The Position
The Valet Attendant provides prompt, courteous, and efficient valet services to guests arriving at and departing from the casino. The role involves safely parking and retrieving guest vehicles, assisting with luggage, and creating a positive first and last impression of the property. The attendant maintains a professional appearance and attitude while delivering excellent customer service in a fast-paced environment and follows Company standards, policies, and procedures. The position directly reports to the Valet Supervisor. Work is performed on site in Madera, California. The role involves constant contact with guests and team members and maintaining the assigned work area. Conditions may include unusually hot, cold, or noisy areas, secondhand smoke, confined spaces, outdoor work, wet surfaces, sunlight, and continuous exposure to high and low temperatures. Work may be scheduled at various hours, including evenings, weekends, holidays, and overtime. Duties may involve trained chemical usage. Management may change, expand, reduce, or delegate duties to meet business needs. Qualified Native American applicants will be given preference over non-Native American applicants when they meet the minimum qualifications.
Requirements
- Communicate effectively in written and verbal form with guests, team members, and management.
- Drive both manual and automatic transmission vehicles.
- Have neat and legible handwriting.
- Operate company vehicles and transport guests safely.
- Demonstrate excellent guest service skills.
- Be flexible, motivated, energetic, and a team player.
- Hold a California driver's license and have a clean driving record.
- Be able to obtain and maintain a Tribal Gaming Commission gaming license, including passing a background investigation.
- Be at least 21 years of age.
- Be able to perform extensive jogging, walking, standing, bending, and lifting, and have the manual dexterity to perform job-related functions.
- Be able to lift up to 50 pounds with or without assistance.
Nice To Haves
- High school diploma or GED.
- Previous valet or transportation experience.
Responsibilities
- Practice, support, and promote North Fork Mono Casino's culture and demonstrate its Service Standards.
- Greet guests warmly upon arrival and departure with a professional and friendly demeanor.
- Use the handheld device associated with the Valet Electronic System.
- Record existing damage on guest vehicles before accepting and parking them.
- Accurately park guest vehicles in the correct parking spaces.
- Lock guest vehicles and secure their keys correctly.
- Keep the driveway clear of vehicles waiting to be parked.
- Return vehicles promptly and in the same condition as when guests left them.
- Transport guests in company vehicles as assigned.
- Immediately report incidents, damage, or unsafe conditions to the supervisor.
- Ensure a safe and clean working environment.
- Perform other job-related duties as assigned.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
