Training Manager Jobs

About The Position

Requirements

• Must be at least 21 years of age.
• Maintain a valid driver’s license and proof of auto insurance, and have an acceptable driving record.
• Have a reliable vehicle for bank trips, product pickups, or occasional deliveries.
• Have at least five years of restaurant operations experience; one year of general management experience is preferred, or an equivalent combination of education and experience.
• Be proficient with Google Workspace.
• Be able to maintain a liquor license and any other required permits.
• Obtain an Indiana Employee Alcohol Permit within the first 30 days of employment.
• Complete the ATC Server Training Class within the first 90 days.
• Managers overseeing servers under 21 with a Restricted Alcohol Permit must have a valid Indiana Employee Alcohol Permit and valid ATC Server Training Certificate.
• Obtain ServSafe certification once fully and solely operating a restaurant location.
• Be able to reach, bend, stoop, and frequently lift up to 50 pounds.
• Be able to stand for extended periods.
• Attendance at work is required.
• Be willing and able to assume a General Manager’s role at an assigned store when needed and to work anticipated opening or closing shifts and at other Pizza King stores.

Nice To Haves

• One year of general management experience is preferred.

Responsibilities

• Resolve customer issues, model customer-focused behavior, and train team members to meet or exceed customer service standards.
• Verify the quality of food received from vendors and served to customers; ensure food safety standards through observation and follow-up.
• Promote safe work behaviors to protect employees and customers, and respond quickly and respectfully to customer complaints.
• Use suggestive selling to make appropriate order recommendations and acknowledge customers as they enter and leave the store.
• Organize and oversee work time for the manager and employees; maintain a positive attitude, urgency, teamwork, cross-training, and courteous service.
• Administer prompt, fair, and consistent corrective action for violations of company policies and standards; set priorities, manage details, recognize employees, and coach team members.
• Verify that equipment, the facility, and grounds meet company standards and function properly; coordinate problems with the District Manager.
• Follow cash-handling, reconciliation, security, opening, and closing procedures.
• Maintain staffing and schedule employees according to labor compensation and hourly sales reports.
• Once fully and solely operating a restaurant location, hire, train, and develop team members and future management personnel.
• Once fully and solely operating a restaurant location, work with the marketing department to implement initiatives that drive sales and train employees in suggestive selling.
• Once fully and solely operating a restaurant location, continually analyze sales, food, labor, inventory, and controllable costs; complete inventories, order product, maintain adequate stock, and take corrective action toward margin and sales-growth targets.
• Once fully and solely operating a restaurant location, ensure compliance with federal, state, and local requirements; maintain contact with the bookkeeper, HR, and operations team; and handle employee scheduling and payroll.
• Once fully and solely operating a restaurant location, keep the store organized and efficient, maintain sales through quality products and service, manage food and labor costs, enforce recipes, maintain food and employee safety, and meet cleanliness standards.
• Learn and follow operational techniques, standards, policies, and procedures; demonstrate teamwork and coordinate the operation through correction, direction, and follow-up.
• Conduct designated staff meetings and training sessions and attend monthly General Manager meetings.
• Maintain awareness across the operation and communicate regularly with the General Manager and District Manager.
• Work opening or closing shifts, at other Pizza King stores, or at a reassigned store as needed; assume a Shift Manager role until offered a General Manager position and cover General Manager duties when directed or assigned.
• Perform additional duties and responsibilities as assigned.

Benefits

• Paid time off once fully and solely operating a restaurant location.
• 401(k) program with employer match.
• Advancement opportunities.
• $300 employee referral bonus.
• Free meals on and off the clock once fully and solely operating a restaurant location.
• $50 birthday dinner and a paid day off for the employee’s birthday.
• Potential accumulated yearly bonus of up to $3,000 based on store performance once fully and solely operating a restaurant location.
• Potential $1,000 bonus for training other General Manager in Training team members once fully and solely operating a restaurant location.
• Health, dental, vision, accident, critical illness, life insurance, and short- and long-term disability options for employees maintaining 30 or more hours per week.
• Years of Service Bonus upon reaching a milestone anniversary.
• Advertised $650 retention bonus.