Store Manager in Training

Circle K•San Antonio, TX

About The Position

The Store Manager in Training develops and manages store employees and operations to provide excellent customer service, maintain Company standards, and maximize sales and net profits. The role includes hiring, training, scheduling, and supervising employees; maintaining positive relationships with customers, suppliers, and the community; overseeing site cleanliness, merchandise, safety, communications, reporting, and financial controls; and working with minimal direction or supervision. The position is based at 1303 Callaghan Rd, San Antonio, Texas 78228. Work is primarily indoors, but includes outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The role may involve occasional exposure to cold temperatures in walk-in coolers or freezers and occasional noise. Shift availability is flexible across days, evenings, overnights, and weekends.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Experience sufficient to perform the essential duties and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the skills needed to do so, including analyzing reports and handling inventory control, cash control, and counseling notices.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with minimal direction and supervision and to function effectively as a manager, supervisor, and leader.

Nice To Haves

High school diploma or GED.
Retail sales experience.

Responsibilities

Recruit, hire, train, and supervise positive, enthusiastic employees to ensure excellent customer service.
Develop, manage, and assign tasks so the site is clean, adequately stocked, organized, and maintained according to Company standards.
Maintain a professional and supportive image among subordinates and supervisors.
Schedule employees within Company guidelines to maximize customer service and maintain the site image.
Apply non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop positive, professional relationships with suppliers.
Promote excellent service and resolve customer complaints in a timely, professional manner.
Promote and ensure a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate feedback to employees.
Train employees on customer service, site image, marketing execution, and safety procedures, and promote safety awareness.
Ensure employees receive proper communications in a timely manner and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives.
Organize and maintain site files and manuals.
Ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and priced correctly.
Ensure required employment-related posters and signs are accessible to employees.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis necessary to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.