Training and Compliance Manager

Incora•Remote - USA - Texas, TX

About The Position

The Training and Compliance Manager supports standardized aspects of Customer Account Management and related tasks by managing training and process-adherence programs. The role provides expertise for improvement projects and creates and implements standard work documents throughout the business, supporting a performance culture aligned with company values and global legal requirements. The role supports system and process training needs identified by senior management, assesses capabilities, and prioritizes training needs. It develops and maintains training specifications, materials, matrices, plans, analyses, and reports; delivers classroom, virtual, and on-the-job training; and evaluates learning transfer and program effectiveness. It also manages training budgets and invoices, drives compliance with standard work, and develops and audits improvement processes while communicating best practices and risks. The position participates in and project-manages business improvement initiatives through implementation. It also requires compliance with internal rules and policies, including Health and Safety and Data Protection requirements, and may include other duties appropriate to the job. The posting additionally lists regular chemical replenishment and scans, minor inventory counts, picking frozen and ambient chemicals for supported BAE Systems factories, and maintaining chemical storage areas.

Requirements

  • Institute qualification in the functional area of expertise.
  • Training in instructional techniques.
  • Extensive experience developing processes within a functional area of process, policy, or systems.
  • Some experience conducting training needs analysis and formulating training plans.
  • Some experience developing training matrices.
  • Some experience developing training solution specifications and outline design plans.
  • Some experience designing, developing, and delivering learning interventions, including appropriate behaviors.
  • Some experience delivering formal classroom training and on-the-job coaching.
  • Some experience gaining accreditation.
  • Some relevant experience driving compliance.
  • Excellent communication and instruction skills.
  • Strong project management skills.
  • Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
  • Strong aptitude for learning systems and processes.
  • Strong writing skills and ability to produce analyses and reports.
  • Self-motivated, with strong personal credibility and professional confidence.
  • Experience using Copilot or other AI tools to enhance productivity.

Nice To Haves

  • Operations experience.
  • Aerospace and/or supply chain experience.
  • Understanding of Six Sigma or Lean.

Responsibilities

  • Assess capabilities and identify and prioritize system and process training needs in support of senior management.
  • Develop and maintain solution specification documents and source training providers or design training materials for Customer Operations in the Americas.
  • Deliver classroom, virtual, and on-the-job training, and evaluate delivery and transfer of learning in the workplace.
  • Develop and maintain training matrices, plans, analyses, and reports; issue refresher reminders and training completion certificates where appropriate.
  • Manage training delivery invoices and budgets to control costs within the agreed budget.
  • Drive compliance with standard work following projects and hold employees accountable through an agreed management-driven program.
  • Develop and periodically audit processes that improve cost, quality, output, or efficiency; capture and communicate best practices and key risks.
  • Participate in improvement activities and project-manage training for business improvements through delivery and implementation.
  • Ensure training content reflects relevant internal rules and policies, including Health and Safety and Data Protection requirements.
  • Conduct regular or daily chemical replenishment and weekly chemical scans for replenishment.
  • Conduct regular minor inventory counts.
  • Pick frozen and ambient chemicals for supported BAE Systems factories as required.
  • Maintain cleanliness and organization of chemical storage areas.
  • Undertake other duties and tasks appropriate to the job.

Benefits

  • Incentive program eligibility for every employee.
  • Eight paid holidays and two additional floating holidays for full-time employees.
  • FlexTime policy and 80 hours of exempt sick time for full-time exempt employees.
  • Two weeks of paid parental leave.
  • Employee discount portal through Perkspot.
  • Employer-paid group life insurance at one times salary, short-term disability, and long-term disability.
  • 401(k) plan with company match.
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