Training, Operations and Compliance Manager

City of New York • New York City, NY

5d

About The Position

Under the direction of the Executive Director, the Training, Operations and Compliance Manager manages the day-to-day operations, administration, and training needs for staff in the Compensation, Benefits, and Leave Management Section. The role oversees personnel communications, payroll transaction compliance, staff workflows and development, deadlines and assignments, personnel actions, and administrative matters.

The NYPD’s mission is to enhance quality of life in New York City by working in partnership with the community to enforce the law, preserve peace, protect people, reduce fear, and maintain order. It aims to foster a safe and fair city through strategic resource deployment, crime prevention, attention to quality-of-life concerns, and lasting community relationships.

Requirements

• Graduation from an accredited college with a baccalaureate degree and four years of full-time experience in the development, evaluation, implementation, coordination, monitoring, and/or assessment of courses and training programs, including eighteen months in a responsible managerial or administrative capacity; or equivalent education and/or experience.
• All candidates must have eighteen months of responsible managerial or administrative experience.

Responsibilities

• Reviews, assigns, and tracks communications assigned by the Personnel Bureau through completion, and ensures the Personnel Bureau communication log is updated with relevant information.
• Ensures compliance with payroll transactions, including salary, additional pay, and City start date, for new hires and transfers into the Police Department.
• Reviews duties, processes, and workflows handled by Compensation, Benefits, and Leave Management Section staff and recommends staff alignment, workload distribution, and reorganization.
• Maintains organization charts for all sub-units.
• Recommends staff development, training, mentoring, and career advancement for employees in the section.
• Ensures sub-unit staff are cross-trained to cover vacations, other leaves, and peak workloads.
• Works with the Executive Director to track deadlines, vacation schedules, and other work assignments.
• Oversees personnel actions, including job postings, screening, interviewing and selection, hiring paperwork, and promotion of existing employees.
• Handles administrative matters, including office supplies, technology needs, and office space.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager