Lab Training Specialist - Manager
About The Position
The Senior Laboratory Training Specialist leads the development, standardization, and continuous improvement of training across laboratory operations. The role combines laboratory experience with expertise in training program development, training systems, and people leadership to build effective and scalable training and qualification programs. The position directly supervises and develops Training Specialists and partners with laboratory leaders, Quality, and subject matter experts to strengthen employee capability, training consistency, quality, regulatory readiness, and operational performance. The role helps shape how laboratory training is delivered and sustained across the organization, influencing training standards, trainer capability, employee development, and continuous improvement. This is an onsite role requiring a local candidate in the Salt Lake City, Utah area. Work takes place in both office and laboratory environments, with regular interaction in laboratory spaces. Short-term travel may be required for training assignments and cross-site initiatives.
Requirements
- Experience working within laboratory operations or a regulated technical laboratory environment.
- Experience developing, implementing, and managing technical or laboratory training programs.
- Direct supervisory experience, including coaching, workload management, performance feedback, accountability, and employee development.
- Experience administering or managing training through an LMS, QMS, or comparable electronic training system.
- Experience developing structured technical training and qualification programs, including related training materials and tools.
- Knowledge of adult-learning principles and effective technical training practices.
- Ability to translate complex laboratory processes and procedures into clear, effective training.
- Strong project management, communication, facilitation, collaboration, organizational, and problem-solving skills.
- Bachelor's degree in a scientific, technical, training/education, or related discipline with 4 or more years of applicable experience; or an associate's degree with 5 or more years of applicable experience; or an equivalent combination of education and relevant professional experience.
- Laboratory experience, training program development or management experience, and direct supervisory experience are required.
- Ability to wear required laboratory PPE and safely work around applicable laboratory equipment.
- Ability to meet the physical demands of standing, walking, bending, reaching, and moving laboratory supplies or equipment, including lifting or moving up to 45 pounds.
Nice To Haves
- Experience within a regulated testing laboratory environment.
- Experience with MasterControl or a comparable electronic training or quality management system.
- Experience supporting training associated with CAPAs, quality investigations, audits, or regulatory requirements.
- Experience with ADDIE or other formal instructional-design methodologies.
- Professional certification or continuing education in training, instructional design, adult learning, laboratory sciences, or a related discipline.
Responsibilities
- Directly supervise Training Specialists, including workload prioritization, coaching, performance feedback, accountability, and employee development.
- Set priorities and expectations for training activities and ensure effective execution of training deliverables.
- Develop Training Specialists and hands-on trainers through coaching, mentoring, and train-the-trainer activities.
- Establish and reinforce standards for training quality, consistency, documentation, and effectiveness.
- Own, develop, implement, and continuously improve training and qualification programs across laboratory departments.
- Assess training needs and develop curricula, training materials, qualification plans, competency assessments, training matrices, job codes, and schedules.
- Administer training programs, modules, and records within MasterControl and other applicable training systems.
- Partner with laboratory managers, trainers, and subject matter experts to standardize training practices and ensure programs are effective, consistent, and compliant.
- Support New Employee Orientation, onboarding, qualification, retraining, employee progression, and hands-on technical training.
- Audit training programs for effectiveness, consistency, compliance, and readiness.
- Partner with Quality, laboratory leadership, and subject matter experts to address training needs resulting from process changes, quality trends, investigations, audits, regulatory findings, and CAPAs.
- Evaluate training effectiveness using competency results, feedback, quality trends, and operational needs.
- Lead cross-functional training projects and standardization efforts across departments and laboratories.
- Partner with laboratory leadership on training strategy, workforce development, employee progression, and long-term capability needs.
- Serve as a subject matter resource for laboratory training systems, frameworks, and best practices.
- Ensure training remains aligned with applicable regulatory, technical, scientific, quality, and company requirements.
- Support company-wide and cross-site training initiatives, including short-term travel as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
