Training Specialist

SCA Pharma•Windsor, CT

12d

About The Position

The Training Specialist supports the design, administration, coordination, and delivery of company training and employee development programs. Reporting to the Learning & Development Leader, the role works closely with department leaders, trainers, subject matter experts, Quality, and employees to ensure training is effective, documented, completed, and maintained in accordance with company requirements. The Training Specialist coordinates and delivers training, develops and improves learning materials, administers learning management system activities, monitors training and qualification progress, evaluates training effectiveness, and supports employees and trainers. The position contributes to continuous improvement of training processes, programs, and the learner experience at SCA Pharmaceuticals, an FDA-registered 503B outsourcing facility that supplies customized sterile medications to hospitals and healthcare providers.

Requirements

At least 2 years of experience in training, Learning & Development, instructional support, training administration, HR development, operations training, or a related field.
Strong presentation, facilitation, and communication skills.
Working knowledge of adult learning principles and training methods.
Ability to translate complex or technical information into clear, learner-friendly training materials.
Strong organizational skills and exceptional attention to detail.
Ability to manage multiple priorities and changing deadlines in a fast-paced environment.
Strong written and verbal communication skills.
Demonstrated ability to maintain accurate records and follow established procedures.
Ability to work effectively across departments and with employees at multiple organizational levels.
Strong customer-service orientation and commitment to a positive learner experience.
Ability to provide constructive coaching and feedback.
Strong problem-solving and continuous-improvement mindset.
Ability to appropriately handle confidential information.
Ability to work independently and contribute effectively within a team.
Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and Teams.
Ability to work effectively with Learning Management Systems, including Paylocity and MasterControl, and other training-related technology.
Comfort working in a highly regulated environment where documentation accuracy, procedural compliance, quality, and employee competency are critical.

Nice To Haves

Associate's or bachelor's degree in Learning & Development, Human Resources, Education, Business Administration, Organizational Development, or a related field; preferred.
Experience facilitating instructor-led or virtual training.
Experience developing or modifying training materials, presentations, job aids, or other learning resources.
Experience working with an LMS such as Paylocity or another training-record system.
Experience in pharmaceutical manufacturing or another regulated environment.

Responsibilities

Facilitate instructor-led, virtual, onboarding, and other assigned training programs using established curricula, facilitator guides, materials, and learning objectives.
Adapt training methods to learner needs while maintaining established training requirements and content expectations.
Coach learners, provide feedback, and reinforce learning during training activities.
Coordinate and support new-hire onboarding, department-specific training, refresher training, remedial training, continuing education, and employee development programs.
Partner with trainers and subject matter experts to support consistent delivery of technical and operational training.
Develop and update training materials, presentations, facilitator guides, job aids, assessments, activities, and other learning resources.
Translate technical information, procedures, and business requirements into clear learning materials in partnership with subject matter experts.
Assist in developing and maintaining structured training and qualification pathways.
Review existing materials and recommend improvements based on learner feedback, business needs, training results, and changes to processes or requirements.
Apply adult learning principles and appropriate instructional methods when developing and delivering training.
Support implementation of new training programs and learning initiatives, and identify opportunities to improve effectiveness, efficiency, consistency, and the learner experience.
Coordinate and monitor employee progress through training and qualification requirements, including qualification and requalification programs.
Coordinate qualification activities and ensure required documentation is completed and maintained.
Provide employees and leaders visibility into training and qualification status; identify potential gaps or delays and work with stakeholders on solutions.
Support remediation and retraining when performance or knowledge gaps are identified.
Maintain accurate and complete training records and follow company procedures and applicable documentation requirements.
Monitor assigned training for completion and follow up on overdue or approaching-due requirements.
Perform routine Learning Management System administrative activities using Paylocity.
Evaluate training effectiveness using assessments, learner feedback, observation, qualification results, and other established measures.
Prepare training reports, trackers, dashboards, and status updates; monitor completion, overdue training, qualification progress, effectiveness, and other assigned metrics.
Analyze training information for trends, gaps, and improvement opportunities, and recommend program or process changes based on available data and feedback.
Partner with Quality, Operations, Human Resources, trainers, and subject matter experts to support organizational training needs.
Guide and support department trainers and subject matter experts regarding training materials, documentation, and delivery expectations.
Participate in cross-functional projects related to onboarding, qualifications, employee development, compliance training, and learning initiatives.
Communicate with employees and leaders about training requirements, progress, and identified needs; escalate training gaps, documentation concerns, or potential compliance issues to appropriate leadership.
Maintain confidentiality and appropriate document control practices when handling employee and training information.
Perform other duties as assigned.