Training Specialist

Jimcor Agency Inc.•Montvale, NJ

2d•$41,000 - $44,000

About The Position

The Training Specialist develops and conducts training programs for associates. The role consults with management, supervisors, and associates to identify training needs and understand changes to policies, procedures, regulations, business initiatives, and technologies. It coordinates schedules with hiring and training needs across office locations, creates teaching outlines, selects instructional methods and teaching aids, and conducts training sessions such as on-the-job and refresher training. The specialist also helps associates with task-related questions, suggests improvements to office procedures, supports outsourcing teams with their work and deliverables, and handles internship schedules and duties. Other duties may be assigned to meet business needs. The preferred location is Montvale, New Jersey; Mount Laurel, New Jersey is also acceptable. The specialist must be able to travel to branch offices when needed. The compensation package includes a salary of $41,000–$44,000 and a comprehensive benefits package.

Requirements

Insurance experience.
Computer literacy and strong knowledge of Microsoft Office products.
Ability to develop and implement training programs.
Ability to speak effectively in interpersonal situations and before groups of employees.
Ability to work independently in a multitask environment and as part of a team.
Ability to communicate comfortably with all levels of management and employees.
Strong planning and organizational skills.
Reliable transportation and ability to travel to all office locations when necessary.

Nice To Haves

Montvale, New Jersey is the preferred work location; Mount Laurel, New Jersey is also acceptable.

Responsibilities

Consult with management, supervisors, and associates to identify work situations requiring training and understand changes in policies, procedures, regulations, business initiatives, and technologies.
Coordinate training schedules with hiring and training demands across office locations.
Develop teaching outlines and determine instructional methods, including individual and group instruction, training videos, webinars, meetings, and workshops.
Select or develop teaching aids, including handbooks, demonstration models, multimedia visual aids, and computer tutorials.
Conduct training sessions, including on-the-job and refresher training.
Assist associates with questions about how to perform tasks related to their positions.
Suggest improvements to office work procedures.
Support outsourcing teams with their work and deliverables.
Handle internship schedules and duties.
Perform other duties as assigned to meet business needs.