Lab Specialist

Regional West Health Services•Scottsbluff, NE

About The Position

Regional West Medical Center is seeking a detail-oriented Lab Specialist to provide clerical, specimen-processing, and coordination support for laboratory operations. The role supports accurate handling of patient information and timely delivery of laboratory services, contributing to safe, high-quality patient care. The position involves working with laboratory staff, nurses, providers, and support teams in a fast-paced environment with frequent interruptions. Varying shifts, weekends, and holidays may be required as needed. Daily work includes reviewing orders, preparing the workstation, verifying patient information and documentation, receiving and processing specimens, entering and managing orders in the electronic health record, auditing information, and resolving discrepancies. The Lab Specialist also answers calls, assists providers and staff with laboratory requests, distributes results, coordinates add-on orders, delivers specimens and reports, and helps maintain workflow between departments and clinical teams. The employer describes this as an opportunity to gain healthcare experience, with on-the-job training in a supportive team environment.

Requirements

High school diploma.
Strong attention to detail and accuracy.
Ability to manage multiple tasks and interruptions in a fast-paced environment.
Effective communication and interpersonal skills.
Basic computer proficiency and ability to learn electronic health record systems.
Ability to maintain confidentiality and handle sensitive information.
Commitment to quality, safety, and patient-centered care.

Nice To Haves

Additional college coursework or medical terminology.
Experience in a medical or healthcare setting.
Strong administrative or customer service skills.

Responsibilities

Review laboratory orders and prepare the workstation for workflow.
Verify patient information, specimen labeling, handling requirements, and documentation for accuracy and completeness.
Receive and process specimens delivered by pneumatic tube, couriers, or in-person drop-offs.
Enter and manage orders in the electronic health record, audit information, and address discrepancies.
Answer phone calls and assist providers and staff with laboratory requests.
Distribute test results accurately and promptly.
Coordinate add-on orders and direct inquiries to appropriate team members.
Deliver specimens and distribute reports to support coordination between departments and clinical teams.
Maintain a professional and positive approach while collaborating with laboratory staff, nurses, providers, and support teams.
Work varying shifts, weekends, and holidays as needed.