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The Process Clerk analyzes and reviews state processes and processes titles. The role handles daily title processing across various states, monitors title backlogs and missing documents, coordinates with auctions regarding missing titles and title-fee refunds, manages title-fee payments, and updates NMVTIS reports. The clerk communicates with internal and external contacts by phone, email, and Microsoft Teams, updates Excel spreadsheets, navigates auction websites, and identifies state-specific title-processing requirements. The position is reviewed once per year and includes other duties as assigned. This role does not supervise employees. Work is primarily sedentary, with frequent computer, keyboard, and mouse use. Periodic travel, potentially including overnight stays, may be required depending on position requirements. The employee must be able to lift up to 25 pounds.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED

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