Title Process Clerk

LKQ Corporation•Burleson, TX

About The Position

The Process Clerk processes titles from various states, tracks title backlogs and missing documents, handles title-fee payments and refunds, and updates title-related records and reports. The role involves communicating with auctions and internal and external contacts by phone, email, and Microsoft Teams, and using auction websites and Excel spreadsheets. The position follows established procedures and works under broad guidance from a supervisor or manager. Work is primarily sedentary and requires frequent computer use. Periodic travel, including overnight stays, may be required depending on position requirements.

Requirements

  • High school diploma or GED.
  • Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret graphs.
  • Frequent use of Outlook, Word, Excel, graphics, and related tools.
  • Ability to communicate basic messages orally, write brief messages, keep simple records, and explain routine procedures.
  • Ability to handle routine, somewhat repetitive problems by following clear directions and procedures.
  • Ability to prioritize assigned and routine tasks and handle them appropriately.
  • Ability to sit for extended periods and frequently use a computer, keyboard, and mouse.
  • Ability to lift up to 25 pounds.

Responsibilities

  • Process titles daily from various states.
  • Provide daily updates on the title backlog.
  • Prepare monthly reports on missing titles.
  • Work with auctions to address missing titles.
  • Communicate with internal and external contacts by phone, email, and Microsoft Teams.
  • Update Excel spreadsheets with relevant data.
  • Track and identify refunds for title fees from auctions.
  • Navigate auction websites.
  • Manage and process daily payments related to title fees.
  • Track titles and identify missing documents.
  • Update and amend NMVTIS reports.
  • Identify state-specific requirements for title processing and review them once per year.
  • Perform other duties as assigned.

Benefits

  • Health, dental, and vision insurance
  • Paid time off
  • 401(k) with company match
  • Company-paid life insurance and long-term disability
  • Short-term disability
  • Employee assistance program
  • Tuition reimbursement
  • Employee discounts
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