Title Process Clerk

LKQ Corporation•Burleson, TX

About The Position

The Process Clerk analyzes and reviews state title processes and processes titles. The role processes titles daily from various states, tracks title backlogs and missing documents, and communicates with auctions and internal and external contacts. It also handles title-fee payments and refunds, maintains spreadsheets and reports, updates and amends NMVTIS reports, and identifies state-specific title-processing requirements. The position is not responsible for supervising employees.

Requirements

High School Diploma or GED.
Ability to perform arithmetic using whole numbers, common fractions, and decimals, calculate rates, ratios, and percentages, and draw and interpret graphs.
Frequent use of Outlook, Word, Excel, graphics, and related tools.
Ability to communicate basic messages orally, write brief messages, keep simple records, and explain or offer guidance on routine procedures.
Ability to handle routine, somewhat repetitive problems by following clear directions and procedures.
Ability to prioritize assigned and routine tasks and handle them appropriately.
Work closely with a supervisor or manager who provides broad guidance and overall direction.

Responsibilities

Process titles daily from various states.
Provide daily updates on the title backlog.
Prepare monthly reports on missing titles.
Work with auctions to address missing titles.
Communicate with internal and external contacts by phone, email, and Microsoft Teams.
Update Excel spreadsheets with relevant data.
Track and identify refunds for title fees from auctions.
Navigate auction websites.
Manage and process daily payments related to title fees.
Track titles and identify missing documents.
Update and amend NMVTIS reports.
Identify state-specific title-processing requirements and review them once per year.
Perform other duties as assigned.