Title Process Clerk
About The Position
The Process Clerk analyzes and reviews state processes and processes titles. The role handles daily title processing across various states, monitors title backlogs and missing documents, coordinates with auctions regarding missing titles and title-fee refunds, manages title-fee payments, and updates NMVTIS reports. The clerk communicates with internal and external contacts by phone, email, and Microsoft Teams, updates Excel spreadsheets, navigates auction websites, and identifies state-specific title-processing requirements. The position is reviewed once per year and includes other duties as assigned. This role does not supervise employees. Work is primarily sedentary, with frequent computer, keyboard, and mouse use. Periodic travel, potentially including overnight stays, may be required depending on position requirements. The employee must be able to lift up to 25 pounds.
Requirements
- High school diploma or GED.
- Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
- Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
- Frequent use of Outlook, Word, Excel, graphics, and similar tools.
- Ability to communicate basic messages orally, write brief messages, and keep simple records.
- Ability to explain and offer guidance on routine procedures.
- Ability to follow clear directions and procedures to solve routine, somewhat repetitive problems.
- Ability to prioritize and appropriately handle assigned and routine tasks.
- Must be able to sit for extended periods and frequently use a computer, keyboard, and mouse.
- Must be able to lift up to 25 pounds.
Responsibilities
- Process titles daily from various states.
- Provide daily updates on the title backlog.
- Prepare monthly reports on missing titles.
- Work with auctions on missing titles.
- Communicate with internal and external contacts by phone, email, and Microsoft Teams.
- Update Excel spreadsheets with relevant data.
- Track and identify refunds for title fees from auctions.
- Navigate auction websites.
- Manage and process daily payments related to title fees.
- Track titles and identify missing documents.
- Update and amend NMVTIS reports.
- Identify state-specific requirements for title processing.
- Perform other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401(k) with company match
- Company-paid life insurance
- Long-term disability
- Short-term disability
- Employee assistance program
- Tuition reimbursement
- Employee discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
