Title Process Clerk

LKQ•Burleson, TX

19d

About The Position

The Process Clerk analyzes and reviews state processes and processes vehicle titles. The role processes titles from various states, tracks title documents and fees, updates reports and spreadsheets, and communicates with auctions and internal and external contacts. Work is performed using established practices and procedures, with broad guidance from a supervisor or manager. The position is primarily sedentary and involves frequent computer use. Periodic travel, including overnight stays, may be required depending on position requirements.

Requirements

High school diploma or GED.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
Frequent use of Outlook, Word, Excel, and graphics applications.
Ability to communicate basic messages orally, write brief messages, and keep simple records.
Ability to explain and offer guidance on routine procedures.
Ability to follow clear directions and procedures to solve routine, somewhat repetitive problems.
Ability to prioritize and handle assigned routine tasks.
Ability to sit for extended periods and frequently use a computer, keyboard, and mouse.
Ability to lift up to 25 pounds.

Responsibilities

Process titles daily from various states.
Provide daily updates on the title backlog.
Prepare monthly reports on missing titles.
Work with auctions to address missing titles.
Communicate with internal and external contacts by phone, email, and Microsoft Teams.
Update Excel spreadsheets with relevant data.
Track and identify refunds for title fees from auctions.
Navigate auction websites.
Manage and process daily payments related to title fees.
Track titles and identify missing documents.
Update and amend NMVTIS reports.
Identify state-specific requirements for title processing.
Prioritize and handle assigned routine tasks appropriately.
Perform other duties as assigned.