Teller Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Strong mathematical skills and the ability to balance transactions accurately.
• Ability to operate bank software programs and standard office equipment; proficient typing skills.
• Ability to maintain focus and attention to detail.
• Effective written and oral communication skills.
• Friendly and courteous demeanor, with interpersonal skills to interact professionally with customers and coworkers.
• Ability to work cooperatively in a team environment.

Nice To Haves

• Previous customer service and cash handling experience in a financial institution or retail setting.

Responsibilities

• Process customer transactions, including deposits, withdrawals, official checks, account transfers, loan payments, check and debit card orders, stop payments, and other requests.
• Maintain knowledge of First US Bank products and services, identify customer needs, and develop appropriate referral opportunities through customer relationships.
• Educate customers on First US Bank digital banking platforms and alternative delivery channels.
• Answer branch calls promptly, professionally, and courteously; address inquiries and take accurate, complete messages when necessary.
• Perform daily branch operations, including balancing the cash drawer, vault, and ATM/ITMs; processing night deposits; ordering currency and coin shipments; completing currency transaction reports; and scanning documentation.
• Follow established policies and procedures, protect the security and confidentiality of customer information, and exercise sound judgment within established limits.
• Participate in and complete required compliance training, including BSA/AML, and other internal and external training programs.
• Participate in training new teammates as needed.
• Perform additional duties as assigned.