Teller - National City Branch

MyPoint Credit Union•San Diego, CA

2d•$18 - $27•Onsite

About The Position

The Teller at MyPoint Credit Union’s National City branch delivers member-focused service and supports members’ financial well-being. As a first point of contact, the Teller processes transactions accurately and efficiently, builds trusting member relationships, and provides friendly, knowledgeable assistance while upholding professionalism, compliance, and security standards. The role includes handling deposits, withdrawals, loan payments, check cashing, and transfers; maintaining a balanced cash drawer; assisting with account information updates and basic debit card and digital banking issues; and educating members about credit union products, services, and financial wellness tools. The Teller also supports branch operations, promotes services, and refers members to appropriate departments. This is a part-time position with no benefits and occasional Saturday work. Bilingual English/Spanish applicants are highly encouraged to apply.

Requirements

Must be at least 18 years of age.
Must be able to pass a background check.
Must be comfortable in a sales-driven environment.
Attention to detail.

Nice To Haves

Bilingual English/Spanish applicants are highly encouraged to apply.

Responsibilities

Greet members, answer questions, and respond to inquiries in a friendly and professional manner.
Process deposits, withdrawals, loan payments, check cashing, and transfers.
Educate members on credit union products, services, and digital banking tools.
Accurately process transactions and maintain a balanced cash drawer.
Verify cash amounts, endorsements, identification, and account information.
Detect, prevent, and report suspicious or fraudulent activity according to credit union policies.
Assist members with updating information and processing address or name changes.
Provide account balance, fee, and transaction-history information within authorized guidelines.
Help members troubleshoot debit cards, online banking access, and mobile app issues.
Follow BSA, AML, identity-verification, confidentiality, security, and other regulatory and credit union requirements.
Support branch security procedures and respond appropriately to emergencies.
Assist with ATM balancing, vault access, and end-of-day settlement.
Participate in team meetings, training sessions, and professional development activities.
Promote credit union services and refer members to appropriate departments, loan officers, or member service specialists.
Promote financial wellness tools, credit union benefits, and community initiatives.
Provide teller duties and customer service, and sell or refer credit union services and products.