Teller: Kingston Branch

Fidelity Bank • Kingston, PA

4d • Onsite

About The Position

Fidelity Bank is hiring a customer-oriented Teller for its Kingston Branch. The role supports the branch’s customer-service functions by assisting customers with banking transactions, coordinating work within the branch, and communicating across departments. Duties may vary with customer volume and branch service needs.

Tellers provide clients with a positive banking experience, help them with a range of banking needs, explain products and services, and demonstrate mobile and digital banking tools. They also work toward established customer-service and sales objectives. Fidelity Bank provides training and mentorship to support success in the role.

Requirements

• Customer-oriented and highly motivated.
• Ability to adapt to customer volume and branch service needs.

Responsibilities

• Provide an engaging experience for internal and external customers by following the Fidelity Model Experience and embodying the organization’s core values.
• Engage with customers to identify their financial needs and recommend appropriate products.
• Use consultative conversations to help customers pursue their financial goals.
• Provide direct service for deposit products and services, including completing required documentation and point-of-sale processing.
• Assist customers with banking transactions and educate them about products, services, and mobile and digital banking tools.
• Coordinate work within the branch and support communication across departments.
• Work toward established customer-service and sales objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed