Teller II

Centennial Bank • Fayetteville, AR

3d

About The Position

The Teller II conducts customer transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. The role safeguards assigned bank assets and supports bank growth by promoting and cross-selling bank products and services. The position has no supervisory responsibilities.

The Teller II handles cash and negotiable items, processes loan payments, deposits, withdrawals, and transfers, and sets up, closes, and balances the teller station. The role may also assist with balancing the vault, ATM, night drop, and coin machine; scanning bank documents and proof work; and opening basic consumer accounts after cross-training. The employee must follow bank policies and procedures, established limits, and compliance requirements, including completing assigned BSA/AML training.

This position requires a flexible work schedule and may require work at an alternative location within the region or market. The employee must maintain a positive, friendly, and professional attitude and appearance, work in an alert and safe manner, and be able to lift coin bags up to 50 pounds.

Requirements

• High school diploma or GED, plus specialized schooling and/or on-the-job education in a specific skill area.
• 12 to 18 months of related experience and/or training.
• Ability to effectively communicate information and respond to questions in person-to-person and small-group situations with customers, clients, the general public, and coworkers.
• Basic math skills, including adding, subtracting, multiplying, and dividing, including with money and other forms of measurement.
• Ability to use common-sense understanding to carry out simple multi-step instructions and handle standardized situations with limited variables.
• Basic 10-key skills.
• Ability to maintain a positive, friendly, and professional attitude and appearance.
• Ability to regularly lift up to 25 pounds and frequently lift up to 50 pounds.
• Close vision for computer, equipment, and other duties requiring clear vision within two feet or less.
• Flexibility in work schedule availability; may be required to work at an alternative location within the region or market.

Responsibilities

• Receive cash, pay out cash, and handle negotiable items, loan payments, deposits, withdrawals, and transfers.
• Set up, close, and balance the teller station.
• Record sales of monetary instruments.
• Maintain a neat and well-stocked teller area.
• Cross-sell bank products and services.
• Follow established limits to protect customer accounts and support bank safety and soundness.
• Adhere to bank policies and procedures.
• Assist with balancing the vault, ATM, night drop, and coin machine.
• Assist with proper scanning of bank documents and proof work as needed.
• Exercise judgment when applying holds and making check-cashing decisions.
• Cross-train to be available to open basic new consumer accounts.
• Adhere to the work schedule and remain flexible regarding work schedule availability.
• Maintain a positive, friendly, and professional attitude and appearance.
• Lift coin bags weighing up to 50 pounds.
• Work at an alternative location within the region or market if required.
• Work in a constant state of alertness and in a safe manner.
• Complete required BSA/AML and other assigned compliance training.
• Perform other related duties as required or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED