Teller II

Centennial Bank•Jacksonville, AR

11d

About The Position

The Teller II conducts customer transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. The position safeguards assigned bank assets and supports bank growth by promoting and cross-selling bank products and services. The role has no supervisory responsibilities. The Teller II handles cash and negotiable items, processes deposits, withdrawals, transfers, and loan payments, and sets up, closes, and balances the teller station. The employee may assist with balancing the vault, ATM, night drop, and coin machine, as well as scanning bank documents and completing proof work. The role also requires judgment when applying holds and making check-cashing decisions, and cross-training to open basic consumer accounts. The employee must follow bank policies, procedures, account-protection limits, and required compliance training. The position requires schedule flexibility and may require work at another location within the region or market. The employee must maintain a professional demeanor and work safely and attentively. Physical duties include lifting coin bags up to 50 pounds.

Requirements

High school diploma or GED, plus specialized schooling and/or on-the-job education in a specific skill area.
12–18 months of related experience and/or training.
Ability to communicate effectively and respond to questions in person-to-person and small-group situations.
Ability to add, subtract, multiply, and divide, including using money and other forms of measurement.
Ability to use common-sense understanding to carry out simple multi-step instructions and handle standardized situations with limited variables.
Basic skills in 10-key, spreadsheets, and word processing/typing.
Ability to maintain a positive, friendly, and professional attitude and appearance.
Ability to lift up to 25 pounds regularly and up to 50 pounds frequently.
Close vision for computer, equipment, or other duties requiring clear vision within two feet or less.
Ability to meet the described physical activity requirements, with reasonable accommodations where applicable.
Availability flexibility; may need to work at an alternative location within the region or market.

Responsibilities

Receive cash, pay out cash, and handle negotiable items, loan payments, deposits, withdrawals, and transfers.
Set up, close, and balance the teller station.
Record sales of monetary instruments.
Maintain a neat and well-stocked teller area.
Promote and cross-sell bank products and services.
Follow established limits to protect customer accounts and support bank safety and soundness.
Adhere to bank policies and procedures.
Assist with balancing the vault, ATM, night drop, and coin machine.
Assist with scanning bank documents and proof work.
Use judgment when applying holds and making check-cashing decisions.
Cross-train to open basic new consumer accounts.
Adhere to the work schedule and remain flexible in availability.
Maintain a positive, friendly, and professional attitude and appearance.
Lift coin bags up to 50 pounds.
Work at an alternative location within the region or market when required.
Work in a constant state of alertness and in a safe manner.
Complete required BSA/AML and other assigned compliance training.
Perform other related duties as required or assigned.