Teller II

Centennial Bank•Cabot, AR

10d

About The Position

The Teller II conducts customer transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. The role safeguards assigned bank assets and contributes to bank growth by promoting and cross-selling bank products and services. The position has no supervisory responsibilities. The Teller II handles cash and negotiable items, processes loan payments, deposits, withdrawals, and transfers, and sets up, closes, and balances the teller station. The employee maintains a neat, stocked work area; assists with balancing the vault, ATM, night drop, and coin machine; and supports document scanning and proof work. The role requires applying judgment when placing holds and making check-cashing decisions, following established limits and bank policies, and completing assigned BSA/AML and other compliance training. The employee may cross-train to open basic consumer accounts, must adhere to the work schedule while remaining flexible in availability, and may be required to work at another location within the region or market.

Requirements

High school diploma or GED, plus specialized schooling and/or on-the-job education in a specific skill area.
12–18 months of related experience and/or training.
Ability to communicate effectively and respond to questions in person-to-person and small-group situations with customers, clients, the general public, and coworkers.
Basic math skills, including adding, subtracting, multiplying, and dividing, including with money and other measures.
Ability to carry out simple multistep instructions using common-sense understanding and handle standardized situations with limited variables.
Basic 10-key, spreadsheet, and word-processing/typing software skills.
Ability to maintain a positive, friendly, and professional attitude and appearance.
Ability to meet the physical demands of the role, including regularly lifting up to 25 pounds and frequently lifting up to 50 pounds.

Responsibilities

Receive cash, pay out cash, handle negotiable items, and process loan payments, deposits, withdrawals, and transfers.
Set up, close, and balance the teller station.
Record sales of monetary instruments.
Maintain a neat and well-stocked teller area.
Cross-sell bank products and services.
Follow established limits to protect customer accounts and support bank safety and soundness.
Adhere to bank policies and procedures.
Assist with balancing the vault, ATM, night drop, and coin machine.
Assist with proper scanning of bank documents and proof work.
Exercise judgment when applying holds and making check-cashing decisions.
Cross-train to be available to open basic new consumer accounts.
Adhere to the work schedule and remain flexible in availability.
Maintain a positive, friendly, and professional attitude and appearance.
Lift coin bags up to 50 pounds.
Work at an alternative location within the region or market if required.
Work in a constant state of alertness and in a safe manner.
Complete required BSA/AML and other compliance training as assigned.
Perform other related duties as required or assigned.