Lead Teller -Olney Branch

Atlantic Union Bank•Olney, MD

About The Position

Branch Delivery is responsible for delivering high-quality, consistent client experiences across branch locations while ensuring operational excellence and adherence to bank policies and regulatory requirements. The Lead Teller performs teller activities, including conducting credit and debit transactions in compliance with established bank policies and procedures, maintaining an appropriate cash supply, and preparing daily proof records while keeping an acceptable difference record. The role may also process night deposits and ATM transactions, provide excellent service to customers, and refer customers to other bank staff for product sales or problem resolution. Other duties may be assigned. This career level requires broad knowledge of operational procedures and tools, generally acquired through extensive work experience and potentially vocational or technical education. The position works under limited supervision in routine situations, assists and trains lower-level employees, and analyzes problems that are typically non-routine.

Requirements

  • Typically requires 5 or more years of relevant experience.
  • May require vocational or technical training.
  • Must be able to stand for extended periods.
  • Must be able to lift objects up to 30 pounds.

Responsibilities

  • Conduct credit and debit transactions in compliance with bank policies and procedures.
  • Maintain an appropriate cash supply and prepare daily proof records while maintaining an acceptable difference record.
  • Process night deposits and ATM transactions, as applicable.
  • Deliver excellent service to bank customers.
  • Refer customers to other bank staff for product sales or problem resolution, as appropriate.
  • Provide assistance and training to lower-level employees.
  • Perform other duties as assigned.

Benefits

  • Eligible teammates may participate in medical, dental, and vision coverage, life insurance, disability coverage, paid time off, a 401(k) retirement savings plan, wellness resources, and other programs, subject to plan terms and eligibility requirements.
  • Certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria.
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