Lead Teller -Olney Branch

Atlantic Union Bank Careers•Olney, MD

About The Position

Branch Delivery is responsible for delivering high-quality, consistent client experiences across branch locations while ensuring operational excellence and adherence to bank policies and regulatory requirements. The Lead Teller conducts credit and debit transactions in compliance with established bank policies and procedures, maintains an appropriate cash supply, prepares daily proof records, and keeps an acceptable difference record. The role may also process night deposits and ATM transactions, provide excellent service to bank customers, and refer customers to other bank staff for product sales or problem resolution. Other duties may be assigned. The role requires broad knowledge of operational procedures and tools, typically gained through extensive work experience and potentially vocational or technical education. The employee works under limited supervision in routine situations, assists with and trains lower-level employees, and analyzes problems that are not routine. The position requires standing for extended periods and lifting objects weighing up to 30 pounds. Compensation depends on factors such as education, work experience, skills, certifications, and geographic location. Eligible teammates may participate in a benefits package, subject to plan terms and eligibility requirements. Certain positions may also be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria.

Requirements

  • Typically requires 5 or more years of relevant experience.
  • May require vocational or technical training.
  • Must be able to stand for extended periods.
  • Must be able to lift objects weighing up to 30 pounds.
  • Requires broad knowledge of operational procedures and tools, typically obtained through extensive work experience.
  • Requires the ability to analyze non-routine problems.

Responsibilities

  • Conduct credit and debit transactions in compliance with bank policies and procedures.
  • Maintain an appropriate cash supply.
  • Prepare daily proof records and maintain an acceptable difference record.
  • May process night deposits and ATM transactions.
  • Deliver excellent service to bank customers.
  • May refer customers to other bank staff for product sales or problem resolution.
  • Assist and train lower-level employees.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability coverage
  • Paid time off
  • 401(k) retirement savings plan
  • Wellness resources
  • Certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria.
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