Branch Delivery is responsible for delivering high-quality, consistent client experiences across branch locations while ensuring operational excellence and adherence to bank policies and regulatory requirements. The Lead Teller conducts credit and debit transactions in compliance with established bank policies and procedures, maintains an appropriate cash supply, prepares daily proof records, and keeps an acceptable difference record. The role may also process night deposits and ATM transactions, provide excellent service to bank customers, and refer customers to other bank staff for product sales or problem resolution. Other duties may be assigned. The role requires broad knowledge of operational procedures and tools, typically gained through extensive work experience and potentially vocational or technical education. The employee works under limited supervision in routine situations, assists with and trains lower-level employees, and analyzes problems that are not routine. The position requires standing for extended periods and lifting objects weighing up to 30 pounds. Compensation depends on factors such as education, work experience, skills, certifications, and geographic location. Eligible teammates may participate in a benefits package, subject to plan terms and eligibility requirements. Certain positions may also be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed