Teller (Full Time) - Glen Rose

PROSPERITY BANK•Glen Rose, TX

About The Position

The Teller performs banking transactions and related customer-service duties, including processing deposits, withdrawals, loan payments, account transfers, and negotiable items. The role promotes the Bank’s products and services while providing courteous, professional service and maintaining customer privacy. The Teller operates an online teller terminal, balances cash, resolves discrepancies, follows established procedures and compliance requirements, and supports branch personnel as needed. This position has no supervisory responsibilities.

Requirements

High school graduate or equivalent.
At least one year of related experience or cash-handling experience.
Good communication skills.
Professional appearance, dress, and attitude.
Good math and typing skills.
Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
Ability to perform basic math, follow detailed but uncomplicated instructions, and communicate and write effectively.
Complete required training and webinars in the 90-day plan and demonstrate the listed proficiencies, including Mentor Program, DNA Standard/UX, CTR/MIL understanding, IVIEW product knowledge, ATM balancing, WITS/Wires (minimum domestic), risk management, and dual control.

Nice To Haves

Understanding of bank operations.
Previous Teller experience.
Bilingual Spanish speaking.

Responsibilities

Process deposits, loan payments, account transfers, credit card cash advances, and other teller transactions.
Cash checks and other negotiable instruments and examine documents for endorsements and negotiability.
Sell traveler’s checks, official checks, and money orders.
Verify and balance cash daily, promptly resolving discrepancies and maintaining an acceptable balancing record.
Promote Bank products and services to meet customer needs and strengthen client relationships.
Provide courteous, professional service and promptly resolve client requests and inquiries.
Operate the online teller terminal and maintain the privacy of customer information.
Follow teller procedures consistently and comply with applicable requirements and security procedures.
Coordinate with area personnel and management, assist other staff as needed, and assist with training or orientation when required.
Keep the supervisor informed of area activities and problems or concerns.
Complete required reports and records accurately and promptly.
Attend meetings and training classes that may be held on weekdays, evenings, or Saturdays.
Perform night drop functions and related clerical duties as assigned.
Ensure work areas are clean, secure, and well maintained.
Perform other duties as assigned.