Teller (Full Time) - Glen Rose

Prosperity Bank•Glen Rose, TX

About The Position

The Teller performs banking transactions and related functions, including processing deposits, withdrawals, loan payments, account transfers, credit card cash advances, and negotiable items. The role verifies and balances cash, resolves discrepancies, follows teller procedures and compliance requirements, and promotes bank products and services while providing professional customer service. The Teller responds to client inquiries, protects customer information, operates an online teller terminal, and coordinates with colleagues and management. The position may also involve assisting with training, completing reports, performing night-drop and clerical duties, attending meetings or training, and keeping work areas clean, secure, and well maintained. The role has no supervisory responsibilities.

Requirements

  • High school graduate or equivalent.
  • At least one year of related experience or cash-handling experience.
  • Good communication skills.
  • Professional appearance, dress, and attitude.
  • Good math skills.
  • Good typing skills.
  • Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
  • Ability to apply common-sense understanding to detailed but uninvolved instructions and problems involving a few variables.
  • Ability to perform basic math, use decimals to compute ratios and percentages, and draw and interpret graphs.
  • Ability to read and communicate in complex sentences and write with proper punctuation.

Nice To Haves

  • Understanding of bank operations.
  • Previous Teller experience.
  • Bilingual Spanish-speaking ability.

Responsibilities

  • Represent the bank courteously and professionally while processing teller functions accurately and efficiently.
  • Receive and process deposits and loan payments.
  • Cash checks and other negotiable instruments and examine documents for endorsements and negotiability.
  • Process transfers between accounts and credit card cash advances.
  • Sell traveler’s checks, official checks, and money orders.
  • Verify and balance cash daily and promptly detect and resolve discrepancies.
  • Promote bank products and services to meet customer needs and strengthen client relationships.
  • Follow teller procedures and comply with requirements, maintaining no more than one proof error within a 30-day period.
  • Respond promptly to client requests and inquiries, protect customer information, and operate the online teller terminal.
  • Coordinate with area personnel and management; assist colleagues and provide training or orientation as needed.
  • Keep supervisors informed of area activities and problems or concerns.
  • Complete required reports and records accurately and promptly.
  • Attend meetings and training classes, which may be held on weekdays, evenings, or Saturdays.
  • Perform night-drop functions and related clerical duties as assigned.
  • Keep work areas clean, secure, and well maintained.
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