Team Lead Jobs

About The Position

Requirements

• At least 1 year of supervisory, team-leading, or equivalent experience.
• Ability to work a flexible schedule in support of store opening, production, and closing operations.
• Ability to communicate effectively in English with customers and GCT associates.
• Ability to sit or stand for eight hours.
• Ability to bend and twist.
• Ability to lift and carry 30 pounds, with or without reasonable accommodation.
• Ability to perform duties that regularly require standing, sitting, talking, hearing, using hands and fingers to operate a computer and telephone, keyboarding, reaching, stooping, and kneeling.
• Close vision abilities required for computer work.
• Regular, predictable attendance as business demands dictate.
• Successful completion of a pre-employment background check.

Responsibilities

• Assist the store management team with overall retail store operations when scheduled or assigned.
• Ensure compliance with GCT policies, including reporting theft, misuse of company property, and other illegal activities.
• Resolve customer complaints fairly and impartially, referring unsettled disputes to the store manager.
• Coach and train associates on the assigned sales floor or production team as a subject matter expert.
• Coach and train AI Merchandise Pricer, Merchandise Processor, and Sales Associate positions on the assigned team.
• Open and close the store and secure it as scheduled.
• Load and unload trailers; Big Joe certification is required.