Team Lead Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Two to four years of retail sales experience.
• Ability to calculate figures and amounts such as discounts, commissions, and percentages.
• Ability to read and analyze reports.
• Ability to present information effectively and respond to questions from managers, associates, customers, and the public.
• Ability to conduct meetings and presentations for groups.
• Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale, and inventory management systems.
• Strong interpersonal skills and ability to establish and maintain effective working relationships with coworkers, associates, customers, and corporate staff.
• Ability to stand and/or walk constantly during a shift.
• Ability to communicate constantly to exchange information.
• Ability to move objects up to 20 pounds constantly and occasionally lift or move objects up to 100 pounds or more using a team lift as needed.

Nice To Haves

• Supervisory experience in retail.

Responsibilities

• Provide daily direction to department associates and prepare task lists.
• Support departmental sales, gross margin, inventory shrinkage, and payroll goals.
• Execute merchandising directives and maintain corporate plan-o-grams.
• Help ensure a pleasant and productive shopping experience and provide strong customer service.
• Assist with staffing, interviewing, selection recommendations, training, scheduling, coaching, and performance appraisals.
• Resolve customer and associate issues in coordination with the Group Sales or Department Manager and Human Resources Manager.
• Maintain product expertise through ongoing training and conduct product demonstrations for staff.
• Assist with special events, pricing and UPC integrity, product assortments, inventory accuracy, and display, signage, and pricing of advertised items.
• Assist with supervisory responsibilities, including planning and directing work, evaluating performance, addressing complaints, resolving problems, and maintaining a positive, harassment-free workplace.
• Help customers make buying decisions by identifying their needs, recommending products, and promoting programs such as CLUB Membership, VOC, and In-Store Pick-up.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Medical benefits.
• Dental benefits.
• Vision benefits.
• Health Savings Account.
• Flexible Spending Account.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Paid sick time.
• Bass Pro Cares Fund.