About The Position

The Distribution Center Operations Team Lead works under the general direction of the Distribution Supervisor and, in accordance with applicable policies and procedures, monitors and supports picking, packing, value-added services (VAS), shipping, and returns to help ensure operations run smoothly and efficiently. The Team Lead works alongside associates to complete daily workloads and assists the Supervisor with planning and assigning work. The role primarily takes place in a warehouse environment involving machinery, moving objects, and vehicles. Work hours may vary and may require early or late shifts during peak season. The position requires frequent walking, standing, stooping, bending, kneeling, reaching, and lifting up to 50 pounds, as well as working at heights of approximately 30 feet while wearing a provided safety harness.

Requirements

  • High school diploma or equivalent, plus relevant and related experience.
  • At least 2–3 years of experience working in a fast-paced distribution environment.
  • Strong verbal and written communication skills.
  • Ability to troubleshoot, adapt to a constantly changing environment, and make quick decisions.
  • Experience planning short- and long-term strategies.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and ability to manage multiple priorities.
  • Ability to understand and follow safety rules.
  • Ability to operate designated machinery after appropriate training.
  • Ability to read and understand work order instructions.
  • Ability to count accurately and perform basic math.
  • Ability to work at heights of approximately 30 feet while correctly wearing a provided safety harness.
  • Ability to lift items and boxes above head height.
  • Ability to stand, crouch, and walk for several hours at a time.
  • Ability to establish and maintain good working relationships.
  • Ability to identify problems, assess alternatives, and make consistent, logical decisions.
  • Knowledge of Microsoft Office (Word and Excel), SAP, and Bauer products.
  • Ability to meet the physical and environmental demands of warehouse work, including frequent walking, standing, stooping, bending, kneeling, reaching, and lifting up to 50 pounds.
  • Ability to maintain awareness of surroundings and focus on priorities.

Responsibilities

  • Plan and coordinate work assignments as delegated by the Supervisor or when the Supervisor is unavailable.
  • Monitor assigned associates and provide warehouse staff with assistance, guidance, and motivation.
  • Work with the Supervisor and Distribution Center Leadership to ensure customer needs are met.
  • Train full-time and temporary associates in essential job functions.
  • Operate powered lift trucks to accomplish daily workload.
  • Troubleshoot quantity discrepancies within departments and notify the Supervisor of discrepancies in product number or type.
  • Use a handheld scanner accurately to track product flow virtually.
  • Identify and remove defective products from customer orders and coordinate with appropriate teams for replacements.
  • Follow up with the team to ensure accurate physical and virtual matches for units received, pallets put away, picked, packed, and shipped.
  • Ensure the department has adequate supplies for associates.
  • Participate in inventory audits.
  • Work in the direct path when business dictates.
  • Assist in maintaining an organized and tidy distribution center.
  • Complete additional data entry and other projects or tasks assigned by leadership.
  • Work additional distribution center functions when cross-trained.
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