Team Lead Part-Time $16.25

Regal Theatres•Greensboro, NC

12d

About The Position

The Team Lead supports theatre operations and provides leadership to non-management employees. Team Leads are used when management is unavailable during non-peak periods and may perform theatre opening and closing procedures. A Senior Team Lead may not complete managerial duties. The role includes training, developing, and coaching employees; performing staff positions as needed; maintaining guest satisfaction; reconciling daily receipts; controlling operating expenses; operating projection and audio-visual equipment; and ensuring marketing campaigns and promotions are delivered operationally. The Team Lead also monitors maintenance standards, safety, loss prevention, emergency response, and the handling and reporting of accidents. Required training and certifications, including alcohol-service requirements where applicable, must be kept current. The position requires regular attendance, compliance with company policies and dress code, completion or active progress in team lead training, and the ability to communicate effectively, perform calculations, solve problems, use basic office software and equipment, and work with limited supervision. The role directly supervises an unspecified number of employees and may receive additional duties from the General Manager or another senior manager.

Requirements

High school diploma or equivalent, unless currently a high school student.
At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a combination of these; alternatively, demonstrated leadership or management potential subject to Vice President approval.
If assigned alcohol sales or service duties, be of legal age under applicable state or local law, complete legally required training, obtain required certification, and complete Regal Responsible Beverage Server training on Regal Online University.
Good public-speaking skills and effective oral and written communication with employees, vendors, and corporate staff.
Ability to listen effectively, respond clearly, and explain information to others.
Ability to perform calculations accurately and identify and correct errors.
Ability to identify problems, gather relevant data, evaluate alternatives, reach evidence-based conclusions, and recommend solutions.
Ability to take initiative, work with minimal supervision, and perform under pressure or opposition.
Experience with PC platforms and basic office programs, including email, word processing, and spreadsheets.
Ability to operate copiers and other office equipment, use filing systems, maintain attention to detail, and use tools and equipment dexterously for mechanical tasks as needed.
Ability to work effectively with customers, the public, and coworkers, and sensitivity to others’ feelings.
Ability to establish goals, budget time, and set priorities.
Ability to perform the essential duties with or without reasonable accommodation.
Ability to meet the stated physical demands, including frequently standing, walking, sitting, using hands, reaching, talking or hearing; occasionally climbing or balancing and stooping, kneeling, crouching, or crawling; and regularly lifting up to 75 pounds.
Required vision abilities include close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Maintain regular and consistent attendance and uphold and administer company policies.
Train, develop, and coach non-management employees.
Perform all staff positions as required and ensure guest satisfaction.
Count and reconcile receipts taken in during the business day.
Control costs, including direct operating expenses.
Operate theatre projection and audio-visual equipment, including hardware and software.
Ensure operational delivery of marketing campaigns and feature-film promotions.
Monitor maintenance and operational delivery to ensure standards are maintained.
Ensure required alcohol certifications and training are current for employees in alcohol-service roles.
Comply with the dress code and complete or be in the process of completing team lead training.
Monitor employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigation of accidents; report details to management.
Read and understand required training materials, including harassment prevention and regulatory compliance materials.
Perform theatre opening and closing procedures when management is unavailable during non-peak periods.
Directly supervise employees in accordance with company policies and applicable laws.
Perform additional duties assigned by the General Manager or another senior manager.