Team Lead Part-Time $16.25

Regal•Greensboro, NC

13d

About The Position

The Team Lead supports theatre operations by training, developing, and coaching non-management employees; performing staff positions as needed; and helping ensure guest satisfaction, policy compliance, cost control, and consistent operating standards. The role includes reconciling daily receipts, operating projection and audio-visual equipment, supporting marketing campaigns and film promotions, monitoring maintenance, and maintaining current alcohol-service certifications and training where applicable. Team Leads may be used when management is unavailable during non-peak periods and may perform theatre opening and closing procedures. They monitor theatre risks involving employee and patron safety, loss prevention, emergencies, and the handling and reporting of accidents. They must complete or be completing team lead training, understand the ROM, follow the dress code, and read required training materials. Additional duties may be assigned by the GM or another senior manager. A Senior Team Lead may not perform managerial duties.

Requirements

High school diploma or equivalent, unless currently a high school student.
At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a combination thereof; alternatively, demonstrated potential leadership and/or management skills subject to VP approval.
Good public speaking skills and effective oral and written communication with employees, vendors, and corporate staff.
Ability to listen effectively, respond clearly and directly, and explain information to others.
Ability to perform calculations accurately and identify and correct errors.
Ability to identify problems, gather relevant data, evaluate information, recognize alternatives, draw evidence-based conclusions, and recommend solutions.
Ability to take initiative, work with minimal supervision, and perform under pressure or opposition.
Proven experience with PC platforms and knowledge of basic office programs, including email, word processing, and spreadsheets.
Ability to operate copiers and other office equipment, use filing systems, and maintain attention to detail.
Dexterity in using tools and equipment and ability to perform mechanical tasks as necessary.
Ability to interact excellently with customers, the public, and coworkers and demonstrate sensitivity to others' feelings.
Ability to establish goals, budget time, and set priorities.
If assigned to sell or serve alcohol, must be of legal age under applicable state or local law, complete legally required training, obtain required certification, and complete Regal Responsible Beverage Server training on Regal Online University.
Ability to meet the physical demands of the position, with reasonable accommodations where applicable.

Responsibilities

Maintain regular and consistent attendance and uphold and administer company policies.
Train, develop, and coach non-management employees.
Perform all staff positions as required and help ensure guest satisfaction.
Count and reconcile receipts taken in during the business day.
Control costs, including direct operating expenses.
Operate theatre projection and audio-visual equipment, including hardware and software.
Ensure operational delivery of marketing campaigns and promotions for feature film engagements.
Monitor maintenance and operational delivery to ensure standards are maintained.
Ensure current alcohol certification and training for staff assigned to alcohol-service roles.
Follow the dress code and complete or be in the process of completing team lead training; review and understand the ROM.
Monitor theatre risk management, including employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigation of accidents; report details to management.
Read and understand required training materials, including harassment-prevention and other regulatory-compliance subjects.
Perform theatre opening and closing procedures when management is unavailable during non-peak periods.
Directly supervise employees in accordance with company policies and applicable laws.
Perform additional duties assigned by the GM or another senior manager.