Surgical Coordinator Jobs

About The Position

Requirements

• High school diploma or equivalent.
• 1–2 years of equivalent customer service experience.
• Ability to take initiative and work with minimal supervision.
• Excellent written and verbal interpersonal communication skills.
• Excellent computer skills, including Microsoft Word, Excel, Outlook, and database management.
• Time-management skills and ability to handle multiple tasks in a demanding environment.
• Completion of yearly mandatory unit-specific, hospital, and safety education.
• BLS certification; if not certified at hire, training can be received during orientation.

Nice To Haves

• HUC education from a college or vocational school.
• Knowledge of medical terminology.

Responsibilities

• Work effectively with the team to accomplish daily unit tasks, proactively support unit goals, and facilitate group cohesiveness.
• Communicate clearly, courteously, and effectively with patients, visitors, personnel, and clinicians while maintaining confidentiality.
• Keep the Admitting office informed of patient activity through the hospital information system and coordinate with Environmental and Nutritional Services.
• Use computer access appropriately for laboratory and diagnostic activities, and contact the IS&T Help Desk when workstations or devices malfunction.
• Answer intercom calls and telephones within UCMC standard timeframes and relay information to the appropriate recipient.
• Use the appropriate paging or intercom system to notify healthcare team members; page the resuscitation team during cardiac arrests and remain available for instructions.
• Provide interdepartmental communication, including delivering phone messages to appropriate clinicians.
• Assemble patient charts and forms according to policy, prepare charts for procedures, studies, therapies, transfers, and discharges, and maintain and file forms and reports.
• Coordinate STAT priorities with other disciplines, including medications, IVs, laboratory work, and test scheduling.
• Process patient admissions, discharges, deaths, and transfers in appropriate computer systems; prepare labels and charge documents and maintain unit logs as applicable.
• Schedule and coordinate in-house patient transportation for studies and therapies.
• Assist with discharge coordination and ensure patient records are sent to Medical Records.
• Maintain coverage at clerical stations, arrange coverage for short absences, or notify the charge nurse when absent.
• Audit and follow up on missing medical record documents, such as consent forms and advance directives.
• Retrieve information for clinicians through EPIC and other clinical information systems.
• Adhere to the dress code and complete required annual competencies and mandatory unit-specific, hospital, and safety education.