Surgical Coordinator - Physician Practice

Hackensack Meridian Health•Edison, NJ

1d•$23

About The Position

The Surgical Coordinator coordinates all aspects of tests, procedures, and surgeries under the direction and supervision of the Practice Supervisor or Manager and physician(s). The role schedules procedures, coordinates physician and facility requirements, verifies patient and insurance information, obtains precertification, and communicates appointment and preparation details to patients. The coordinator ensures preoperative documentation and preparation are completed, arranges medical clearances and pre-admission testing, maintains hospital block-time guidelines, and coordinates postoperative care under provider direction. The role also obtains surgical billing information, works with coding to post and reconcile charges, and tracks procedures, testing, and pathology results. The position provides courteous, empathetic service to patients and visitors, collaborates with colleagues, participates in hospital surgical service meetings, and follows organizational competencies and standards of behavior. Work schedules may be adapted to practice needs, with additional hours as requested to maintain coverage.

Requirements

High school diploma, GED, or equivalent program, plus two years of related experience.
Effective interpersonal and communication skills.
Ability to learn quickly and adapt in a changing environment.

Nice To Haves

Two years of progressive experience in a medical office.
Proficiency in medical terminology and HIPAA guidelines.
Surgical coding knowledge, including CPT and ICD-10.
CPR certification.

Responsibilities

Coordinate tests, procedures, and surgeries under the direction and supervision of the Practice Supervisor or Manager and physician(s).
Schedule procedures promptly and courteously, follow facility booking guidelines, and ensure proper surgical equipment is ordered.
Verify patient demographics and insurance information, confirm coverage and benefits with insurers, and obtain payer precertification.
Coordinate procedure appointments with physician calendars and adjust schedules as needed; communicate appointment and surgical preparation information to patients.
Arrange co-surgeons or assistants as needed and coordinate scheduling with other departments, such as laboratories and nuclear medicine.
Ensure preoperative procedures are completed consistently, including surgical documentation, consent forms, history and physical documentation, and physician orders; distribute documentation to appropriate departments.
Schedule pre-surgery physician appointments, obtain medical clearances, coordinate pre-admission testing, and follow up with results for the physician.
Maintain hospital block-time guidelines.
Coordinate required postoperative care under the provider's direction.
Obtain surgical billing information from physicians and work with the coding department to obtain codes, post charges, and reconcile surgical charges.
Track completed and pending procedures, surgical testing, and pathology results.
Provide excellent customer service, greeting and assisting patients and visitors promptly, courteously, and empathetically while respecting patients' surgical and financial needs.
Interact cooperatively with others and take responsibility for work that needs to be completed.
Adapt work schedules to practice needs and work additional hours as requested to maintain coverage; clock in at the designated start time and manage time to prevent unapproved overtime.
Complete assignments efficiently and accurately and provide cross-coverage within the Physician Services Division when required.
Participate in hospital surgical service meetings.
Adhere to HMH organizational competencies and standards of behavior.