Health Unit Coordinator (HUC)-AFSCME, Surgical Oncology-9CCP, Part Time, Second Shift

UC Health•Cincinnati, OH

19d

About The Position

The Health Unit Coordinator (HUC) facilitates the efficient functioning of a patient care unit by performing receptionist and clerical/non-clinical support activities. The HUC has knowledge of age-specific needs of the patient population and provides support for patient services under nursing management. The role is part-time, second shift, in Surgical Oncology-9CCP at UC Health.

Requirements

High school diploma or equivalent.
1–2 years of equivalent customer service experience.
Ability to take initiative and work with minimal supervision.
Excellent written and verbal interpersonal communication skills.
Excellent computer skills, including Microsoft Word, Excel, Outlook, and database management.
Time-management skills and ability to handle multiple tasks in a demanding environment.
Completion of yearly mandatory unit-specific, hospital, and safety education.
BLS certification; if not certified at hire, training can be received during orientation.

Nice To Haves

HUC education from a college or vocational school.
Knowledge of medical terminology.

Responsibilities

Work effectively with the team to accomplish daily unit tasks, proactively support unit goals, and facilitate group cohesiveness.
Communicate clearly, courteously, and effectively with patients, visitors, personnel, and clinicians while maintaining confidentiality.
Keep the Admitting office informed of patient activity through the hospital information system and coordinate with Environmental and Nutritional Services.
Use computer access appropriately for laboratory and diagnostic activities, and contact the IS&T Help Desk when workstations or devices malfunction.
Answer intercom calls and telephones within UCMC standard timeframes and relay information to the appropriate recipient.
Use the appropriate paging or intercom system to notify healthcare team members; page the resuscitation team during cardiac arrests and remain available for instructions.
Provide interdepartmental communication, including delivering phone messages to appropriate clinicians.
Assemble patient charts and forms according to policy, prepare charts for procedures, studies, therapies, transfers, and discharges, and maintain and file forms and reports.
Coordinate STAT priorities with other disciplines, including medications, IVs, laboratory work, and test scheduling.
Process patient admissions, discharges, deaths, and transfers in appropriate computer systems; prepare labels and charge documents and maintain unit logs as applicable.
Schedule and coordinate in-house patient transportation for studies and therapies.
Assist with discharge coordination and ensure patient records are sent to Medical Records.
Maintain coverage at clerical stations, arrange coverage for short absences, or notify the charge nurse when absent.
Audit and follow up on missing medical record documents, such as consent forms and advance directives.
Retrieve information for clinicians through EPIC and other clinical information systems.
Adhere to the dress code and complete required annual competencies and mandatory unit-specific, hospital, and safety education.