Health Unit Coordinator (HUC), Surgical Med Surg, Part Time, Days

UC Health•West Chester Township, OH

3d•Onsite

About The Position

UC Health is hiring a part-time Health Unit Coordinator (HUC) for the 4th floor Surgical Med Surg unit at West Chester Hospital, working day shift. The HUC provides clerical support to the clinical team in carrying out daily patient-care functions. Responsibilities include transcribing physician orders and maintaining patients’ medical records, forms, and documents from admission through discharge. The HUC also serves as a communication link for information and requests between patients, staff, visitors, physicians, and other departments or agencies. The unit provides care for medically complex patients and sees a wide variety of surgeries, including orthopedic, bariatric, general, trauma, GI, and GU procedures. The team describes its environment as supportive and collaborative, with opportunities for growth and development.

Requirements

High school diploma or equivalent.
1–2 years of equivalent customer service experience.
Take initiative and work with minimal supervision.
Excellent written and verbal interpersonal communication skills.
Excellent computer skills, including Microsoft Word, Excel, Outlook, and database management.
Strong time-management skills and ability to handle multiple tasks in a demanding environment.
Complete yearly mandatory unit-specific, hospital, and safety education.
BLS certification; candidates without certification at hire can receive training during orientation.

Nice To Haves

HUC education from a college or vocational school.
Knowledge of medical terminology.

Responsibilities

Review physician orders, notify the nurse of STAT orders, complete timely computer order entry and requisitions, forward orders to the appropriate department, schedule diagnostic tests, and document completion of transcribed orders.
Complete clerical activities related to patient admission, transfer, and discharge.
Multitask during periods of high activity or stress and communicate effectively with healthcare providers.
Answer phones using proper phone etiquette and demonstrate customer service when interacting with patients, families, healthcare team members, and hospital staff.
Enter appropriate information in the electronic communication system, answer patient call lights promptly, page or call appropriate personnel, and notify the appropriate healthcare provider of critical test results.
Act as a receptionist and greet and assist patients, visitors, physicians, and staff; serve as a resource for the unit as needed.
Handle patient information according to HIPAA requirements.
Assemble charts for new admissions, maintain charts throughout the shift, add reports as needed, facilitate transfer of charts to medical records, copy charts as needed, and prepare discharged patients’ charts for Medical Record pickup.
Perform courier duties as directed by the RN.
Complete admission, transfer, and discharge log boards and statistical logbooks.
Assist with ordering and stocking supplies, equipment, and forms, and assist with placing patient charges.
Help maintain a clean, safe, and organized environment; perform patient-sitter duties as needed; and notify the nurse immediately if equipment is unavailable.
Assist with unit statistics and Quality Improvement Data.
Demonstrate willingness and knowledge to work in multiple areas and assist in orienting and mentoring new personnel and volunteers.